Sign In and Out
Once you implement Universal Policy for your TMC or travel agency, Travelport supplies login credentials that include a general URL, a user ID, and a generic password.
On the login screen, if you want Universal Policy to remember your user ID, select the Remember my User id box. Enter the User ID and Password and click the Sign In button.
Show Screen
If at any time you forget your password, click the forgot your password? link on the sign in page. On the Forgotten Password screen, enter your user ID and click the Continue button to have a temporary password sent to the email address provided when credentials were requested.
Passwords require between 8 and 20 characters. They must meet all of the following requirements:
- contain at least one numeric, one uppercase, and one lowercase character
- contain at least one special character
- no more than two consecutive identical characters
- no keyboard sequential characters
- cannot be the same as the user ID
- cannot match any of the previous four passwords
To sign out, click the sign out link at the top of any screen. The message You have successfully logged out appears.
If you are accessing any environment other than production, the header indicates the environment. The example screen below indicates the user is in the pre-production environment, as indicated by the preprod below the sign in link. If the user is accessing the production environment, this area displays no information. Any information displayed here in the header continues to display after the user is logged in, as described in Admin Header Details.
