Received field

HELP R. or H/R.

The Received field identifies the name of the person who requested the reservation or change. The Received field is a required, single-item field. It cannot be seen in the booking file, but it appears in the history of the booking.

The function identifier for the Received field is R.

To create a Received field, enter the R. function identifier followed by the name of the person who requested the reservation. For example, R.PATTY

If you attempt to end a booking without this entry, the field returns: NEED RECEIVED

To display just the Received field, enter: *RV

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Change the Received field

To change the name of the person requesting the reservation, enter R.@ followed by the new contact name for the reservation. For example, R.@PAT

Once the booking file has been ended, the originally received field cannot be modified.

Auto Receive from

You may set the Received field to be entered into the booking file, automatically, when needed. To do this, go to Settings and in the Booking Files section, add your initials and then save.

Next lesson: End the booking