Programmatic queues
Programmatic queues hold messages sent by airlines, as well as those by car, train, cruise, hotel, and leisure travel companies about changes you need to make to booking files.
The following table lists most available programmatic queues, their associated numbers, and the types of booking files they contain.
|
Queue name/number: |
Contains booking files with: |
|---|---|
|
Queue 0 - Urgent (URG) |
Requiring urgent action (within 24 hours) |
|
Queue 1 - General (GEN) |
If no queue number is specified, a booking file placed on queue will automatically fall onto the general queue. |
|
Queue 1 Category PD - Past Date Quick default |
Past date bookings for subsequent retrieval |
|
Queue 2 - Seat confirmation |
Replies to seat requests |
|
Queue 9 - Ticket arrangement (TAW) |
Ticket review dates |
|
Queue 10 - Ticket arrangement (TAU) |
Ticket review dates |
|
Queue 11 – Fares and NDC schedule changes |
NDC booking files to which the airline returned new pricing or segment(s) with time change(s) |
|
Queue 12 - Review booking |
Booking files that contain a Review Booking field (default) |
|
Queue 16 - Vendor remarks |
Booking files that contain vendor remarks from airlines |
|
Queue 17 – Waitlist |
Waitlist confirmations (status KL) |
|
Queue 18 - Urgent confirmation |
Booking files with confirmation (status KK) from carriers, for travel within the next 14 days |
|
Queue 19 - General confirmation (KK) |
Booking files with confirmation (status KK) from carriers, for travel outside the next 14 days |
|
Queue 20 - Unable (Have waitlisted) |
Booking files with UU or US status |
|
Queue 21 - Unable to confirm |
Booking files with UC, UN, or NO status |
|
Queue 22 - Time change |
Time changes (TK or TL status) |
|
Queue 23 - HX NOTIFICATION |
Booking file with canceled air segment actioned by the airline |
|
Queue 24 - Auxiliary service advice |
Service responses from hotel and car vendors |
|
Queue 25 - Service information advice |
Replies to SSRs |