Direct Payment Carriers

Jambojet

JamboJet is supported in Smartpoint as a Direct Payment Carrier.

Airline Codes

JamboJet (JX)

Supported Currencies

KES Kenyan Shilling

USD US Dollar

Booking Requirements

Required PNR information that applies to all Direct Payment Carriers.

Required PNR Information for Direct Payment Carriers

Direct Payment Carriers have a different set of required information for PNRs than Network (GDS) Carriers.

When booking with all Direct Payment Carriers, the following information is required.

Customer Information
Comments

Passenger Title

By default, the following titles are supported for Direct Payment Carriers. However, specific carriers may support a different list of titles.

MR

MRS

MISS

MS

MASTER

MSTR

Worldspan Cryptic Equivalent: List of Accepted Titles

Use Z*NT to display a list of titles accepted by a specific carrier.

Passenger Names

Phone

A minimum of one Phone field is required.

Email

A minimum of one email address is required. If multiple email addresses exist, the first email address is sent to the Direct Payment Carrier.

Address

A minimum of one Customer Address or Delivery Address is required, including street address, city, state/province, ZIP/postal code, and country code.

Form of Payment

By default, the following forms of payment are supported for Direct Payment Carriers. However, specific carriers may support different forms of payment.

CREDIT CARD

DEBIT CARD

AGENCY PAYMENT

CASH

TRAVEL ACCOUNT CARD

PREPAID CARD

The Form of Payment drop-down only lists forms of payment accepted by the selected carrier. If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only.

Worldspan Cryptic Equivalent: List of Accepted Forms of Payment

ZF* or ZF*Cxx (where xx is the two-letter airline code) to display a list of forms of payment accepted by a specific carrier.

Loyalty Membership (if applicable)

If applicable, ensure that the loyalty membership information is present before requesting a Shopping search or pricing.

Secure Flight Passenger Data (if applicable)

APIS/Secure Flight Passenger Data is required for all flights with an origin or destination in the United States, as well as for all flights that travel in US air space.

Customer Information	Comments
Passenger Title	By default, the following titles are supported for Direct Payment Carriers. However, specific carriers may support a different list of titles. MR MRS MISS MS MASTER MSTR Worldspan Cryptic Equivalent: List of Accepted Titles Use Z*NT to display a list of titles accepted by a specific carrier.
Passenger Names
Phone	A minimum of one Phone field is required.
Email	A minimum of one email address is required. If multiple email addresses exist, the first email address is sent to the Direct Payment Carrier.
Address	A minimum of one Customer Address or Delivery Address is required, including street address, city, state/province, ZIP/postal code, and country code.
Form of Payment	By default, the following forms of payment are supported for Direct Payment Carriers. However, specific carriers may support different forms of payment. CREDIT CARD DEBIT CARD AGENCY PAYMENT CASH TRAVEL ACCOUNT CARD PREPAID CARD The Form of Payment drop-down only lists forms of payment accepted by the selected carrier. If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only. Worldspan Cryptic Equivalent: List of Accepted Forms of Payment ZF* or ZF*Cxx (where xx is the two-letter airline code) to display a list of forms of payment accepted by a specific carrier.
Loyalty Membership (if applicable)	If applicable, ensure that the loyalty membership information is present before requesting a Shopping search or pricing.
Secure Flight Passenger Data (if applicable)	APIS/Secure Flight Passenger Data is required for all flights with an origin or destination in the United States, as well as for all flights that travel in US air space.

JamboJet also has the following specific requirements for PNR information (DOCS SSR):
Date of Birth
Gender

Supported Forms of Payment

Credit Card
For Form of Payment, Travelport Merchandising Suite allows card payments ALSO on flights within 24 hours, which is different from jambojet.com.
Debit Card
Agency Payment
For Form of Payment, the PCC used for Agency Payment is must be provisioned with the agency account code in the 'Access Code' field of Jambojet (JX) ZPROV table.

More Information

The PCC to be used for agency payment needs to be provisioned with the agency account code in the “Access Code” field of the Jambojet (JX) ZPROV table.

To change the ZPROV table:

The user needs second-level access rights.

Enter ZPROV/JX/ACT-Y/ACC-A1234B6789, where A1234B6789 is the agency account code.

When Agency Payment is selected as the Form of Payment:

The 'Agency ID' and 'Password' fields need to be filled with the agency account code and User ID password, respectively.

The Agent ID value must be the same as the agency account code specified in the ZPROV table.

The Password field supports upper case (capital) letters only.

Confirmation

The Jambojet confirmation is emailed to the Email Address in the Email To (MT.) or Email From (MF.) field.

Supported Functionality

Direct Payment Carrier	Supported Carrier Codes	Fare Shopping	Price	Book	Retrieve	Seat Maps	Modify1	Cancel2
Jambojet	Jambojet (JX)	√	√	√	√	√	x	x

1Modify segments and add ancillaries after booking.

2Cancel segments and PNRs/Booking Files.

Modify and Cancel is not currently available via Travelport. Requests for changes or cancellations must be made through Jambojet.com or the Jambojet Call Centre:

+254-(0)20-3274545
+254-(0)711024545
+254-(0)734 104 545

Note: Normal call rates apply to the Jambojet Call Centre.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.