Direct Payment Carriers

IndiGo

IndiGo is supported in Smartpoint as a Direct Payment Carrier.

Airline Codes

IndiGo (6E)

Supported Currencies

IndiGo prices the itinerary in the currency of the city of origin. When looking at shopping results, the currency displayed is the equivalent price in the agent’s local currency to ease comparison between shopping options.

EUR Euro

GBP British Pound

USD US Dollar

INR Indian Rupee

SGD Singapore Dollar

NPR Nepalese Rupee

OMR Omani Rial

THB Thai Bhat

AED United Arab Emirates (UAE) Dirham

Credential Requirements

As of 08 August 2017:

Agencies that do not have credentials specific to IndiGo can search and book IndiGo segments. However, Credit Cards are the only accepted form of payment.
Agencies that have credentials specific to IndiGo can book IndiGo segments using both Credit Cards and Agency Payment.

More Information

To use IndiGo credentials, your Agency Administrator must:

Register for a Corporate or Retail Agency ID at https://book.goindigo.in/Agency/Register?linkNav=Agency_Register. If your agency already has this ID, go to Step 2.

Enable your IndiGo credentials in Smartpoint or in the Universal Admin Portal.

To enable in Smartpoint, a user with second-level access rights must change the ZPROV table for Indigo (6E).

Enter ZPROV/6E/ACT-Y/ACC-AAA111/UID-BBB222/PSW-CCC333, where AAA111 is the Login ID, BBB222 is the Agency ID, and CCC333 is the agent password.

Booking Requirements

Required PNR information that applies to all Direct Payment Carriers.

Required PNR Information for Direct Payment Carriers

Direct Payment Carriers have a different set of required information for PNRs than Network (GDS) Carriers.

When booking with all Direct Payment Carriers, the following information is required.

Customer Information
Comments

Passenger Title

By default, the following titles are supported for Direct Payment Carriers. However, specific carriers may support a different list of titles.

MR

MRS

MISS

MS

MASTER

MSTR

Worldspan Cryptic Equivalent: List of Accepted Titles

Use Z*NT to display a list of titles accepted by a specific carrier.

Passenger Names

Phone

A minimum of one Phone field is required.

Email

A minimum of one email address is required. If multiple email addresses exist, the first email address is sent to the Direct Payment Carrier.

Address

A minimum of one Customer Address or Delivery Address is required, including street address, city, state/province, ZIP/postal code, and country code.

Form of Payment

By default, the following forms of payment are supported for Direct Payment Carriers. However, specific carriers may support different forms of payment.

CREDIT CARD

DEBIT CARD

AGENCY PAYMENT

CASH

TRAVEL ACCOUNT CARD

PREPAID CARD

The Form of Payment drop-down only lists forms of payment accepted by the selected carrier. If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only.

Worldspan Cryptic Equivalent: List of Accepted Forms of Payment

ZF* or ZF*Cxx (where xx is the two-letter airline code) to display a list of forms of payment accepted by a specific carrier.

Loyalty Membership (if applicable)

If applicable, ensure that the loyalty membership information is present before requesting a Shopping search or pricing.

Secure Flight Passenger Data (if applicable)

APIS/Secure Flight Passenger Data is required for all flights with an origin or destination in the United States, as well as for all flights that travel in US air space.

Customer Information	Comments
Passenger Title	By default, the following titles are supported for Direct Payment Carriers. However, specific carriers may support a different list of titles. MR MRS MISS MS MASTER MSTR Worldspan Cryptic Equivalent: List of Accepted Titles Use Z*NT to display a list of titles accepted by a specific carrier.
Passenger Names
Phone	A minimum of one Phone field is required.
Email	A minimum of one email address is required. If multiple email addresses exist, the first email address is sent to the Direct Payment Carrier.
Address	A minimum of one Customer Address or Delivery Address is required, including street address, city, state/province, ZIP/postal code, and country code.
Form of Payment	By default, the following forms of payment are supported for Direct Payment Carriers. However, specific carriers may support different forms of payment. CREDIT CARD DEBIT CARD AGENCY PAYMENT CASH TRAVEL ACCOUNT CARD PREPAID CARD The Form of Payment drop-down only lists forms of payment accepted by the selected carrier. If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only. Worldspan Cryptic Equivalent: List of Accepted Forms of Payment ZF* or ZF*Cxx (where xx is the two-letter airline code) to display a list of forms of payment accepted by a specific carrier.
Loyalty Membership (if applicable)	If applicable, ensure that the loyalty membership information is present before requesting a Shopping search or pricing.
Secure Flight Passenger Data (if applicable)	APIS/Secure Flight Passenger Data is required for all flights with an origin or destination in the United States, as well as for all flights that travel in US air space.

IndiGo also has the following specific requirements for PNR information (SSR DOCS):
Gender
Date of Birth for Child (ages 2-11 inclusive) or Infant (ages 0-1) passengers.
Nationality

Optional Modifiers

Promotional Codes can be used, if available for the fare, route, and agency.

More Information

The Promotional (promo) Code must specified before end transacting the booking. The code can be added in either:

The Promotional Code field of an e-Pricing request.

A cryptic entry in the pricing request: 4P-PC<promo code value>. For example: 4P-PCINDIGO83, where INDIGO83 is the Promo Code value.

If discounted fares are available, the pricing response returns the discount as negative fee in the fare breakdown.

Frequent flyer (loyalty) memberships are not supported by IndiGo.
Both paid and free seats are available. The availability and price of seats varies depending on the passenger's selected fare brand. All seats are displayed as paid seats, with free seats identified by 0.00 price. The Free Seats filter is not available in seat maps for Indigo.

Note that IndiGo returns a record locator for the reservation, but does not return e-ticket numbers.

Supported Forms of Payment

Agency Payment
For Form of Payment, the PCC used for Agency Payment is must be provisioned with the agency account code in the 'Access Code' field of the IndiGo (6E) ZPROV table.

More Information

When Agency Payment is selected as the Form of Payment:

The 'Agency ID' and 'Password' fields need to be filled with the agency account code and User ID password, respectively.

The Agent ID value must be the same as the agency account code specified in the ZPROV table.

The Password field supports upper case (capital) letters only.

Confirmation

IndiGo automatically sends email notifications to the traveler for bookings created through Travelport Smartpoint.

Supported Functionality

Fare Shopping	Price	Book	Hold Booking	Seat Maps	Modify1	Cancel2
√	√	√	√	√	√	√

1Modify segments and add ancillaries after booking.

2Cancel segments and PNRs/Booking Files.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.