Troubleshooting

Finding the Smartpoint Version Number

When you report any issues, please confirm the version of Travelport Smartpoint.

To find the version number:

Classic Windows. From the HELP menu, select About....

Flex Windows. Click the Help icon to select About....

The About Smartpoint screen display the release number for Smartpoint.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.