Hotel Retail

Note: Hotel Retail can only be ordered by an Agency Administrator for Travelport Marketplace. Contact your Travelport Account Representative if you do not know your Agency Administrator or do not have an Agency Administrator.

To order and download Hotel Retail:

1. Go to Travelport Marketplace at www.travelportmarketplace.com.

See Example

2. Click Sign In in the upper right corner to enter Travelport Marketplace.

Tip! You can use your MyTravelport user name and password to sign in to Travelport Marketplace. If you do not have credentials, you can either:

• Click Register to request a new account, if your agency allows self-registration, .
• Contact your agency's Smartpoint Administrator to request credentials.

3. You can go directly to the Hotel Retail product page. Or, in the Search box, enter Hotel Retail and click the Search icon.

See Example

The order page is displayed.

4. On the Hotel Retail page, click ORDER NOW to display the first Terms and Conditions page.

5. Click AGREE TO TERMS & CONDITIONS to display the second Terms and Conditions page.

6. Click AGREE TO TERMS & CONDITIONS to display the Purchase Success page.

7. Click DOWNLOAD NOW to display a download bar or complete the download. The download feature varies depending on your browser and settings.

8. Click Open to display the installation file.

9. See Installing Hotel Retail for installation instructions.

Note: Hotel Retail can only be downloaded by the Agency Administrator for Travelport Marketplace. Contact your Travelport Account Representative if you do not know your Agency Administrator or do not have an Agency Administrator.

If your Agency Administrator has previously ordered Hotel Retail, you can the plug-in from the My Solutions page of Travelport Marketplace.

To download Hotel Retail:

1. Go to Travelport Marketplace at www.travelportmarketplace.com.

See Example

2. Click Sign In in the upper right corner to enter Travelport Marketplace.

Tip! You can use your ASK Travelport/My Travelport user name and password to sign in to Travelport Marketplace. If you do not have credentials, click Register to request a new account.

3. After signing in, click your user name to select My Solutions.

The My Solutions page is displayed.

4. Scroll to the list of solutions to Hotel Retail (Apollo/Galileo).
5. Click DOWNLOAD NOW to display the download bar.

6. Click Open to display the installation file.

7. See Installing Hotel Retail for installation instructions.

Note: Hotel Retail can only be downloaded by the Agency Administrator for Travelport Marketplace. Contact your Travelport Account Representative if you do not know your Agency Administrator or do not have an Agency Administrator.

If your Agency Administrator has previously ordered Hotel Retail and your agency has integrated Travelport Marketplace with Travelport Smartpoint, you use the Marketplace icon in Travelport Smartpoint to download Hotel Retail.

To download Hotel Retail:

1. Click the Travelport Marketplace icon from the Terminal Window.

The Travelport Marketplace My solutions displays the plug-ins or other software that is currently installed on your Smartpoint installation.

2. Click the Ready for installation tab.

3. Select Hotel Retail (Galileo/Apollo) or select Select All to select all solutions.
4. Click Download.
5. After Hotel Retail is downloaded, click Restart Travelport Smartpoint.
6. After Smartpoint re-opens, the downloaded items are ready to install. Selected the desired solutions and click Install selected items.
7. Optional. Click the Refresh icon at any time to update your information from Travelport Marketplace.

Tip! If Hotel Retail is not listed, click the Browse Marketplace link or the Browse Marketplace icon to display the Travelport Marketplace web site in your default browser. See Agents: Downloading Hotel Retail from Travelport Marketplace for instructions to download Hotel Retail directly from Travelport Marketplace.