Booking Workflow
The diagram below illustrates the booking workflow including both required and optional steps.
Each box in the diagram represents one API call in the workflow.
Related Content: Booking Guide, All Book and Ticketing Workflows Diagrams
*Seats and ancillaries can be added either during booking or ticketing, or in a separate workbench session, per the support noted in the Seats and Ancillaries guides.
**With AirReservation 23.11.25 and later, Add Product can be sent instead of Add Offer. Add Product allows you to start with booking and skip the Search and AirPrice steps. GDS only; not supported for NDC.
***FOP can be added during booking only for GDS. If FOP is added for NDC it is not stored and must be sent again at ticketing; or you can send both FOP and payment to book and ticket at once in the NDC Instant Pay flow.