All Book and Ticketing Workflows

The following diagrams outline all supported book and ticketing workflows. Optional steps such as adding seats and ancillaries are not shown below.

Each box in the diagram represents one API call in the workflow.

Related Content: Booking Guide, Ticketing Guide, Booking Workflow Diagram, Ticketing Workflow Diagram

*With AirReservation 23.11.25 and later, Add Product can be sent instead of Add Offer using the workflow below. Add Product allows you to start with booking and skip the Search and AirPrice steps. GDS only; not supported for NDC.