Ticket Retrieve API Reference

Get	ticket/tickets/{ticketID} Send the ticket number in {ticketID}. Base path: Pre-production https://api.pp.travelport.com/11/air/ Production https://api.travelport.com/11/air/

Related Content: Ticket Cancel, Refund, & Exchange Guide

The Ticket Retrieve request returns details for a single ticket.

Also see:

To list all ticket numbers on a single reservation, send a Ticket List request.
To retrieve all reservation details by ticket number, send a Reservation Retrieve request with the ticket number.

Request

Also see Authorization and Common Headers.

The Ticket Retrieve API requires a GET request with the ticket number to the endpoint above. There are no query parameters or message payload.

Response

The Ticket Display response returns the reservation locator, traveler name, form of payment details, flight departure and arrival information, a price breakdown by PTC, and agency information.

Show Response Body Table

Object	Description
TicketListResponse	Top level object for response. Includes the TicketID object.
TicketID	Contains all ticketing details. May include the following: settlementAuthorizationCode: Settlement authorization code from ticket issuance. This number is returned from the carrier and is the payment settlement for the final status code. numberOfTicketsIssued: The number of tickets issued. Multiple ticket numbers are issued for itineraries with more than four segments, or for more than one passenger. PricingType: This value is usually Auto Priced but could be Manual if back-end processing was required to issue the ticket. Depending on the data available for the ticket, may include the Identifier, PersonName, ReservationLocator, FormOfPayment, TicketSegment, TicketPrice, PassengerTypeCode, ValidatingCarrier, PricingType, AgencyInfo, Restrictions, and FlightProduct objects.
Identifier	Contains the ticket number in the value attribute.
PersonName	Traveler name. Key value pairs: Given: Traveler given name. Surname: Traveler surname.
ReservationLocator	Reservation locator. Key value pairs: supplierCode: Supplier ID for the supplier issuing the ticket. value: Reservation locator code.
FormOfPayment	Top level object for the type of form of payment. Includes PaymentCard if payment was made by credit card.
PaymentCard	If payment was made by credit card, card details. Key value pairs: expireDate: Card expiration date. approvalCode: Approval code for the transaction. CardCode: Card code. Contains CardNumber object.
CardNumber	Returned if payment was made by credit card. Key value pairs: encryptedValue: Card number in encrypted format.
TicketSegment	Flight details for the flight or connecting flights making up one leg of the itinerary. Multiple instances are returned for itineraries with more than one leg, such as round-trip or multi-city. Key value pairs: sequence: Identifies the order of this leg within the itinerary. connectionInd: Returned if true to indicate the leg includes a connecting flight. ClassOfService: Class of service code. FareBasisCode: Fare basis code for the flight. Status: Ticket status. Possible values vary with any actions that may have been taken with the ticket and may include Open for Use (ticket can be used), Voided, Refunded, etc. Carrier: Airline carrier code. Number: Flight number. Includes Departure, Arrival, and TicketBaggage objects.
Departure	Key value pairs: location: Airport code of departure. date: Date of departure. time: Time of departure.
Arrival	Key value pairs: location: Airport code of arrival. date: Date of arrival. time: Time of arrival.
TicketBaggage	Any baggage that is part of the ticket.
TicketPrice	Ticket price details. Key value pairs: fareCalculation: When available, FareCalculation returns the fare calculation ladder for all public and private fare types filed by an agency or an airline. Returned as a string with unlimited bytes. GDS only, not supported for NDC. fareBreakdown: Text string returned by the carrier providing information such as listed charges and rate of exchanges. Includes CurrencyCode, Base, Taxes, and Total objects.
CurrencyCode	Indicates in the value attribute the code for the currency in which the amounts in TicketPrice are returned.
Base	The amount of the base fare.
Taxes	Top level object for individual Tax objects for each separate tax in the fare.
Tax	Each instance of Tax provides details on a specific tax: currencyCode: The currency code of the tax. taxCode: The country code imposing the tax. value: The amount of the tax, in the currency specified in Amount/currencyCode.
Total	Total of all taxes plus base fare.
PassengerTypeCode	PTC for the passenger on this ticket.
ValidatingCarrier	The IATA code for the validating carrier.
Restrictions	Any fare restriction information returned by the carrier.
AgencyInfo	Details about the ticketing agency. Key value pairs: ticketedDate: Date the itinerary was ticketed in YYYY-DD-MM format. name: Ticketing agency name. ticketingPCC: Agency PCC. code: Agency code. ticketingCountry: Agency country. ticketingCity: Agency city.
FlightProduct	Class of service and fare code details for each flight in the itinerary. Key value pairs: segmentSequence: Identifies this flight in the sequence, starting with 1 for the first flight in the sequence. Matches the sequence numbers in FlightSegment/sequence. Flight Segment contains the flight details such as departure, arrival, and time. classOfService: The booked class of service. fareBasisCode: The fare basis code, also called the ticket designator.

Example Request

There is no message payload. The GET request looks like:

https://api.travelport.com/11/air/ticket/ticket/0067744639158

Example Response

For additional examples and scenarios, download the developer toolkits and see Using Postman and Developer Toolkits.

Show Example ticket retrieve response

{
 "TicketListResponse": {
  "TicketID": [
   {
    "@type": "TicketSummary",
    "numberOfTicketsIssued": 1,
    "Identifier": {
     "value": "0169904503844"
    },
    "PersonName": {
     "@type": "PersonName",
     "Given": "TESTFIRST",
     "Surname": "TESTLAST"
    },
    "ReservationLocator": {
     "supplierCode": "1G",
     "value": "1TRBJ4"
    },
    "FormOfPayment": [
     {
      "value": "Cash"
     }
    ],
    "TicketSegment": [
     {
      "@type": "TicketSegment",
      "sequence": 1,
      "connectionInd": true,
      "ClassOfService": "U",
      "FareBasisCode": "UAA0OKEM",
      "Status": "OpenForUse",
      "Carrier": "UA",
      "Number": "2240",
      "Departure": {
       "@type": "Departure",
       "location": "ONT",
       "date": "2022-08-29",
       "time": "06:00:00"
      },
      "Arrival": {
       "@type": "Arrival",
       "location": "SFO"
      },
      "TicketBaggage": {
       "@type": "TicketBaggage",
       "quantity": 0
      }
     },
     {
      "@type": "TicketSegment",
      "sequence": 2,
      "ClassOfService": "U",
      "FareBasisCode": "UAA0OKEM",
      "Status": "OpenForUse",
      "Carrier": "UA",
      "Number": "520",
      "Departure": {
       "@type": "Departure",
       "location": "SFO",
       "date": "2022-08-29",
       "time": "09:00:00"
      },
      "Arrival": {
       "@type": "Arrival",
       "location": "JFK"
      },
      "TicketBaggage": {
       "@type": "TicketBaggage",
       "quantity": 0
      }
     }
    ],
    "TicketPrice": {
     "@type": "TicketPrice",
     "fareCalculation": "G",
     "fareBreakdown": "ONT UA X/SFO UA NYC 544.19 USD544.19END ZPONTSFO",
     "CurrencyCode": {
      "decimalPlace": 2,
      "value": "AUD"
     },
     "Base": 756,
     "Taxes": {
      "@type": "TaxesDetail",
      "Tax": [
       {
        "currencyCode": "AUD",
        "taxCode": "AY",
        "decimalPlace": 2,
        "value": 7.8
       },
       {
        "currencyCode": "AUD",
        "taxCode": "US",
        "decimalPlace": 2,
        "value": 56.7
       },
       {
        "currencyCode": "AUD",
        "taxCode": "ZP",
        "decimalPlace": 2,
        "value": 12.6
       },
       {
        "currencyCode": "AUD",
        "taxCode": "XF",
        "decimalPlace": 2,
        "value": 12.6
       }
      ]
     },
     "Total": 845.7,
     "FiledAmount": {
      "currencyCode": "USD",
      "decimalPlace": 2,
      "value": 544.19
     }
    },
    "PassengerTypeCode": "ADT",
    "ValidatingCarrier": "016",
    "PricingType": "Auto Priced",
    "Restrictions": [
     "REFUNDABLE"
    ],
    "AgencyInfo": {
     "ticketedDate": "2022-07-30",
     "name": "TEST CUSTOMER",
     "ticketingPCC": "TEST",
     "code": "12345678",
     "ticketingCountry": "AU",
     "ticketingCity": "SYD"
    }
   }
  ]
 }
}

The following example is for a ticket that has been exchanged; it returns details of the previously exchanged ticket in the PreviousIssue object.

Show Example for exchanged ticket

{
 "TicketListResponse": {
  "@type": "TicketListResponse",
  "TicketID": [
   {
    "@type": "TicketSummary",
    "numberOfTicketsIssued": 1,
    "Identifier": {
     "value": "0759904836638"
    },
    "PersonName": {
     "@type": "PersonName",
     "Given": "LATHA",
     "Surname": "DEVI"
    },
    "ReservationLocator": {
     "supplierCode": "1G",
     "value": "5DGV5P"
    },
    "FormOfPayment": [
     {
      "value": "Cash"
     }
    ],
    "TicketSegment": [
     {
      "@type": "TicketSegment",
      "sequence": 1,
      "ClassOfService": "Y",
      "FareBasisCode": "YDNNEOM2/TNETML",
      "Status": "OpenForUse",
      "Carrier": "IB",
      "Number": "3402",
      "Departure": {
       "@type": "Departure",
       "location": "MAD",
       "date": "2023-10-24",
       "time": "07:30:00"
      },
      "Arrival": {
       "@type": "Arrival",
       "location": "ORY"
      },
      "TicketBaggage": {
       "@type": "TicketBaggage",
       "quantity": 1
      }
     }
    ],
    "TicketPrice": {
     "@type": "TicketPrice",
     "fareCalculation": "A",
     "fareBreakdown": "[MAD IB PAR Q16.35 M/BT END ROE0.91728",
     "bTFareInd": true,
     "CurrencyCode": {
      "value": "EUR"
     },
     "Base": 0,
     "Taxes": {
      "@type": "TaxesDetail",
      "Tax": [
       {
        "currencyCode": "EUR",
        "taxCode": "XT",
        "value": 18.38
       },
       {
        "currencyCode": "EUR",
        "taxCode": "JD",
        "value": 14.48
       },
       {
        "currencyCode": "EUR",
        "taxCode": "OG",
        "value": 0.63
       },
       {
        "currencyCode": "EUR",
        "taxCode": "QV",
        "value": 3.27
       }
      ]
     },
     "Total": 516.38,
     "PaidTaxes": {
      "@type": "PaidTaxesDetail",
      "Tax": [
       {
        "taxCode": "JD",
        "value": 14.48
       },
       {
        "taxCode": "OG",
        "value": 0.63
       },
       {
        "taxCode": "QV",
        "value": 3.27
       }
      ]
     }
    },
    "PassengerTypeCode": "ADT",
    "ValidatingCarrier": "075",
    "Restrictions": [
     "[015118.REF AND CHGS RESTRI/RESTRICTIONS MAY APPLY]"
    ],
    "AgencyInfo": {
     "ticketedDate": "2023-09-19",
     "name": "GALILEO SPAIN HELPDESK",
     "ticketingPCC": "DU7",
     "code": "78299992",
     "ticketingCountry": "ES",
     "ticketingCity": "MAD"
    },
    "PreviousIssue": [
     {
      "issuingCity": "PAR",
      "issueDate": "2023-09-19",
      "agencyCodeIATA": "20299926",
      "documentType": "Ticket",
      "value": "0759904650787"
     }
    ]
   }
  ]
 }
}