Spoiling a Ticket

Spoiled tickets enable you to keep a complete audit trail of all ticket numbers.

1. There are two places from which you can create a spoiled ticket in GlobalWare:

   • On the Invoice Edit & Query screen, click the Spoil link.
   • While viewing an existing invoice item on the Invoice screen, click ADD. The Add Invoice dialog box appears. Click Add a Spoiled Ticket.

   The Add Spoiled Ticket dialog box appears.

   

2. Enter the date of the spoiled ticket, the branch where the spoiled ticket originates, the satellite ticket printer number, the airline, the ticket number or range of ticket numbers to spoil multiple tickets, and the invoice number. (Optional: If you do not specify an invoice number, the next system invoice number will be used.)

   To find and select a branch, click the lookup () button. The Find Branch screen appears. For details, see Using the Lookup Buttons and Screens.

3. Click OK.