HotelRules_12

Quick Info

The Hotel Rules request supplies booking requirements for rates at a specific hotel property. Hotel availability transactions (Standard and Complete Availabilities) often list general rules associated with a hotel property. However, hotel rules lists rules requirements and penalties associated with a specific rate at that property. Because rules at a single property can vary based on the booking code, hotel rules should be viewed, particularly for discounts, promotional offers, or other non-standard rates that may have more stringent rules. Rules are displayed from RoomMaster, or from the vendor's own host system if they have an Inside Availability link to Apollo or Galileo.

Checking a property’s rules and requirements can help a traveler to avoid unnecessary confusion, and possibly, expense. Hotel rules include information such as:

• Whether a credit card number is required to guarantee a room for late arrival.

• Credit cards that are accepted by the hotel for guarantee or deposit.

• The latest time a traveler can cancel a booking without incurring a no-show charge.

• Whether the hotel accept pets and, if pets are allowed, any required refundable or non-refundable deposit.

• Rate differences should the rate change during the guest's stay.

• Approximate total rate.

• Total tax.

• Surcharges.

This transaction requires information in the request that can only be obtained from a previous Inside Availability (HotelCompleteAvailability_11) request or a sold hotel segment.

Rules include information such as guarantees and deposits, accepted credit cards, and cancellation policies.

See the following topics for additional information for hotel processing.

• View the Hotel FAQ for answers to the frequently asked questions regarding Hotel Availability, Hotel Complete Availability, Hotel Rules, Hotel Index, and Hotel Description.
• View the Hotel Codes table to see a list of codes for hotel amenities, property types, rate categories, property location, and transportation.
• View the Hotel Rule Type Indicator page for a list of codes returned in the <HotelRuleTypeInfo> element of the response. These codes provide additional information about rates, rules, extra charges, package options, taxes, meals, and penalties. 
• View the Hotel Sell Optional Field Data table to see the list of options for hotel sell.

Related API Developer Notes

API Developer Notes can assist you when developing applications that use Galileo Web Services and XML Select. The following table lists the API Developer Notes that are applicable to this transaction and provides a description. Each document is a link to the PDF file: