Count booking files with TAW, TAU and RB fields

H/CTAW and H/CTAU

Count entries with TAW, TAU, and RB fields

Basic entry

Contains minimum items

Format

Explanation

ORC/TAW/11NOV

Count booking files with ticketing arrangement TAW for 11NOV.

ORC/TAU/11JAN

Count booking files with ticketing arrangement TAU for 11 JAN.

ORC/RB/22DEC

Count booking files with RB field for 22 DEC.

Optional entries

Format

Explanation

AH3

Branch office.

/MJ

Agent user sign-on initials of BF creator (2 Alpha chars.) - RB counts only.

/Q41

Destination queue number - RB counts only.

/ACCNME

Account Name.

/1815

Time.

/11JAN*15JAN

Date range.

Examples

Format

Explanation

ORC/GL2/TAW/1700/11JAN

Count booking files for branch GL2 with ticketing arrangement TAW at 1700 for 11JAN.

ORC/AH3/TAW/ACCNME/1815 /11JAN*15JAN

Count booking files for branch AH3 with ticketing arrangement TAW with account name ACCNME at 1815 for date range 11JAN through 15JAN.

ORC/TAU/11JAN*15JAN

Count booking files with ticketing arrangement for a date range, 11 JAN through 15JAN.

ORC/DE1/RB/07DEC*12DEC

Count booking files for branch DE1 with RB field for date range 07 DEC through 12DEC.

ORC/RB/MJ/Q41/25APR

Count booking files created by agent MJ with RB field for queue 41 and date 25APR.

Note: If no date is entered, today's date is assumed.