Approval Process

Refer to the Travelport API and SDK Content Policy for the API and SDK usage policy.

Travelport's Smartpoint SDK approval process evaluates plug-ins to ensure that they are suitable for access to Travelport’s Production environment. The approval process is mutually beneficial to both Travelport and SDK developers by ensuring that plug-ins are:

Designed to meet a customer's business needs.
Coded to transact efficiently and effectively, thereby avoiding excessive transaction fees.
Complying with Travelport's recommendations and best practices.
Within Travelport's capacity requirements in order to protect our content to the benefit of all Travelport customers.
Secure so that the customer's data and Travelport data is protected.

Approval process

Please Note: After the initial approval process, additional approvals may be required as plug-ins add or update functionality.

For the initial Smartpoint SDK release, customers will work closely with their Travelport technical specialist during development and approval. For more information about Travelport's approval process, refer to Travelport's Desktop SDK Approval Overview.

Three weeks prior to your deployment date, begin the approval process:

Complete the required documentation. Templates for each document are available:
- Functional design document that details the plug-in's functionality, including data flow, interfaces/methods used, user interface components, dependencies on other systems, error handling, and testing methods.
- User guide that details how an end-user would interact with the plug-in or application.
Create an approval request on MyTravelport (https://my.travelport.com). The Incident Support Guidelines PDF contains instructions and images.
Once the ticket has been created you will be contacted in order for arrangements to be made to share the required documentation, source code, and DLL or executable securely.
The SDK Desktop consultant assigned to the ticket will notify you of the evaluation results.