Flex Windows

Updating Plug-Ins for Compatibility with Flex Windows

Because of coding changes required for Flex Windows, some plug-ins must be updated on Travelport Smartpoint 8.0 or later to function in Flex Windows.

If Travelport Smartpoint detects that these plug-ins have not been updated, Smartpoint does not allow you to switch from Classic Windows to Flex Windows. Instead, an error message is returned.

Affected Plug-Ins

Updates are required for plug-ins that are accessed through the Search and Tools menus in Flex Windows.

Note: These updates are NOT required to open:

  • The same plug-ins when they are accessed from the SEARCH or TOOLS menus in Classic Windows.
  • Plug-ins accessed from a location other than the Search or Tools menus in Flex Windows.

What Do I Need to Do?

Follow the indicated actions for each type of plug-in.

Plug-in Type Description Action

Core Plug-Ins

Core plug-ins are installed as part of the base Smartpoint product.

The following plug-ins are automatically updated during Travelport Smartpoint installations. Any plug-ins NOT in this list should be reviewed to ensure that they are compatible with Flex Windows.

  • Air Search
  • Hotel Search
  • Car Search
  • Flight Shopping
  • Smartpanel

The following plug-ins are automatically updated during Travelport Smartpoint installations. Any plug-ins NOT in this list should be reviewed to ensure that they are compatible with Flex Windows.

  • QuickCommands
  • Replay Entries
  • Automatic Update Options
  • Reference Data Updater
  • Programmable Keys Editor
  • EMD Manager
  • Calendar
  • Scriptwriter Plus Run
  • Calculator
  • Recent PNR
  • Trip Quote Copy

Nothing. All core plug-ins for Smartpoint 8.0 and later have already been updated to work with Flex Windows.

Travelport-Reviewed Plug-Ins

Travelport-reviewed plug-ins are created by Travelport or Travelport partners, and receive software review by Travelport. However, these plug-ins are not updated with the main Travelport Smartpoint installation.

These plug-ins are available at Travelport Marketplace or your agency's regional Travelport portal.

The newest versions of all Travelport-reviewed plug-ins have already been updated to support Flex Windows.

Agency Administrators for Travelport Smartpoint need to order the newest version of the reviewed plug-in.

Agents need to download and install the ordered plug-in.

Custom Plug-Ins

Custom plug-ins are created by your agency or purchased from a third-party software vendor.

These plug-ins have not been reviewed by Travelport.

Your agency's technical personnel or the third-party vendor needs to update the code in the plug-in to be compatible with Flex Windows.

After these updates are completed, they must be installed on Travelport Smartpoint 8.0 or later.

In Smartpoint 8.0, the GetToolsMenu and GetSearchMenu methods were retained for the Classic Windows layout. However, Flex Windows uses new methods:

  • GetToolsMenu is replaced with GetToolsLeftMenu or GetToolsSidebarButton.
  • GetSearchMenu is replaced with GetSearchSidebarButton.

See the Smartpoint SDK Guide at the Travelport Developers site for more information.