What's New

Smartpoint 12.0

Smartpoint Desktop 12.0

Release Date: February 11, 2026

Please note that the Smartpoint 12.0 release is currently available for download via Travelport Marketplace on a country by country basis. If Smartpoint 12.0 is not visible on Travelport Marketplace, please contact your local Travelport office.

 

The following updates apply to the Travelport Smartpoint 12.0 release:

 

Product Advisory

Coming soon!

Download Updates

Downloads for Smartpoint 12.0 are currently available only through Travelport Marketplace:

Note that these product pages in Travelport Marketplace are available only if:
  • You are logged in to Travelport Marketplace with MyTravelport credentials.

  • Your country or region is currently enabled for Smartpoint 12.0. Contact your Travelport representative for more information.

  • Your agency's Smartpoint administrator has enabled download for your agency.

Installation Updates

A new screen is added to the installation, which requires you to approve the requirement for a MyTravelport account for multi-factor authentication (MFA) sign on.

For more information, see the Product Advisory and Installation Guides.

Tip! Please ensure that all Microsoft Windows device drivers are updated before installing Smartpoint Desktop.

Feature and Functionality Updates

Depending on the update, information may be available in one or more locations, including:

Update

Smartpoint Help

Knowledge Base

Course Catalog

Sign On

Sign on with multi-factor authentication (MFA) using MyTravelport credentials. (Travelport+ only)

Signing On: Smartpoint 12.0 and later (Travelport+)

Sign on to Smartpoint Desktop with multi-factor authentication (MFA)

eLearning tutorials coming soon!

Change the look-and-feel of the sign on screen, but no changes to functionality. (Apollo only)

Signing On: Smartpoint 12.0 and later (Apollo)

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NDC Fares

Display a banner in Fare Shopping responses that links to NDC fare comparisons in the Flight Search plugin.

This banner displays only for unbooked responses with no segments in the itinerary.

Fare Shopping Results

Flight Search

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Launch the Flight Search plugin from the supported advertisements in fare shopping and air availability responses.

Fare Shopping Results

Air Availability Results

Flight Search

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Add an NDC Shopping section in the What’s New pop-up window.

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Flex Windows

Make the Flex Windows theme the default layout.

Flex Windows

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Add scrolling arrows to the left menu bar in Flex Windows.

Flex Windows

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Search Menu

Improve the order of Search menu items by functionality. (Travelport+ only) Multiple topics that contain Search menu screen captures.

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Non-Functional Updates

Replacement of CefSharp with WebView2 for display of Smartpoint browsers.

More information for technical audiences is available in the Technical Installation Guide.