Launching Smartpoint

After installation, you can launch Smartpoint by either:

  • Double-click or press the Travelport Smartpoint shortcut on your Windows desktop.
  • From the Windows Start Menu, clicking Travelport, then selecting Smartpoint.

Travelport Smartpoint launches in one of two ways, depending on the settings for Smartpoint on your system:

  • Smartpoint with Galileo Desktop hidden. Your agency can configure your system for standalone Smartpoint or you can choose to enable the Hide Galileo Desktop feature.

  • Smartpoint with Galileo Desktop shown.

Launching Smartpoint for the First Time

Your first launch of Smartpoint

To launch Smartpoint:

  1. Open Travelport Smartpoint to display the Logon window for Galileo Desktop.

    Note: If your agency is configured to use standalone Smartpoint, this screen will not display again after your first sign on.

  2. Optional. In Type your user ID, enter your assigned User ID. Then press ENTER.

  3. Optional. Click the Language arrow to select another language if you have installed more than one language. You can also change the language displayed at any time from the Smartpoint Application Settings.

  4. Click Start Galileo Desktop.

    Depending on your version of Smartpoint, either the MyTravelport Login or the Smartpoint Sign On window is displayed.

    • In Smartpoint 11.7 and earlier, the sign-on process is the same for both Travelport+ and Apollo. The first time you sign on to Travelport+ (1G) or Apollo (1V) with a new Client ID (SSL Thumbprint), you must change your password and provide a unique email address. See Signing On for the First Time for instructions.

    • In Smartpoint 12.0, the sign-on process is different between the host systems.

      • Travelport+ improves security by adding multi-factor authentication (MFA) with a one-time passcode (OTP) email. In this version, you log in using your MyTravelport account, which is synchronized with your Travelport+ host credentials.

      • The Apollo sign-on screens have an updated look, but Apollo has the same sign-on process used in Smartpoint 11.7 and earlier.