Travelport COVID-19 Smartpoint Plugin

Retirement

The Travelport COVID-19 Smartpoint Plugin provided access to pandemic-related travel restrictions and airline safety protocols.

This plugin was retired (sunset) on May 1, 2023. The provider of the COVID-19 travel policies and restrictions data is sunsetting this service and this information will no longer be available in the plugin.

After that date, an error message will display when the plugin is opened.

For more information, see: PA-4235: Retirement (Sunset) of the Travelport COVID-19 Smartpoint Plugin in the Advisory List on MyTravelport.

To uninstall the Travelport COVID-19 Smartpoint Plugin:

Note: The process for uninstalling the plugin may vary depending on your operating system and specific system configuration. The following instructions apply to Microsoft Windows 10.

Click the Windows icon to open the Windows Start menu.
From the Start menu, select Control Panel to display the Windows Control Panel. The Control Panel may display icons or categories, depending on your selected Control Panel view option.
Click Programs and Features to display the Programs and Features window.
Scroll through the list to select Travelport COVID-19 Plugin.
Click Uninstall to display the confirmation message.
Click Yes to uninstall. The plugin is removed from the list.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.