Limited Access Drop Through (LATD)

Travelport+ (1G) only. Limited Access Drop Through allows agencies access to a participating airline's system to create and update group bookings. This functionality also allows agents to subsequently issue a ticket using a passive Booking File.

Agencies must contact the relevant airline to set up the agency to work with Limited Access Drop Through.

See Limited Access Drop Through in the Travelport Knowledge Base for more information, including participating airlines.

Access to LATD varies depending on the version of Smartpoint:

• Smartpoint 9.0.2.106 and earlier
  LATD is available only from native mode or Grid View using the Classic Windows theme.

• Smartpoint 9.1 and later
  LATD is also available through native mode from the Flex Windows theme.

To use LATD from Flex Windows:

1. From Flex Windows, enter the group entry, @@XX/GROUP, where XX is the airline code.

2. Retrieve the Booking File using the record locator (*xxxxxx ).

   

3. Enter MD and MU to confirm that you can navigate the booking.

   

4. Enter *R to redisplay the Booking File in drop-through mode, which is a native mode that interacts directly without the Travelport+ (1G) system without going through Smartpoint.

   

5. Enter I to ignore the session.

   

6. Enter @@1G to sign off the drop-through session, which exits the direct (native) connection to Travelport+ (1G) and returns to the connection through Smartpoint.

   

7. Make any changes to the booking, such as schedule changes or adding a phone number.

   Examples

   

   

8. End transact or queue the booking. Note that these commands also automatically connect to the airline's system in native mode.

   End Transact

   

   Queue

   

9. After the end transact or queue, the connection to Smartpoint is automatically returned, and a passive Booking File is created.