What's New

Smartpoint 11.4

Smartpoint Desktop 11.4.0.24

Release Date: July 18, 2024

The following updates apply to the Travelport Smartpoint 11.4 release:

Known Issue

A known issue in Smartpoint 11.4 may prevent agents who are using the Smartpoint GDS Translator from switching work areas. When attempted, the cursor blinks fast and agents must exit the system.

Fix

This issue was corrected in Smartpoint 11.4 Hotfix (Smartpoint 11.4.0.26).

Workaround

If you cannot update to Smartpoint 11.4 Hotfix immediately, you can prevent this issue in Smartpoint 11.4 by removing the secondary cryptic language in your GDS Language Settings.

Change Secondary Cryptic Language to Not In Use.

Product Advisory

For detailed updates and known issues, see PA 4437: Travelport Smartpoint 11.4 in the Advisory List on MyTravelport.

Installation Updates

There are no changes to the process for the Smartpoint 11.4 installation.

Tip! While there are no updates to the Smartpoint Desktop installation, please ensure that all Microsoft Windows device drivers are updated before installing Smartpoint Desktop.

Feature and Functionality Updates

Depending on the update, information may be available in one or more locations, including:

Update

Smartpoint Help

Knowledge Base

Course Catalog

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