Hotel Retail

Shopping and Booking with Hotel Retail

Hotel Retail integrates into your hotel booking workflow to provide all relevant hotel information in one place. With Hotel Retail, you can:

Quickly target the hotels and rates you want to sell.
Use both a terminal window and a point-and-click interface.
Use existing data from the PNR/Booking File to increase the speed of booking.

Topic	Description
Enabling and Disabling Hotel Retail	Hotel Retail is automatically enabled after installation. Agents have the option to enable or disable Hotel Retail for either a single command or an entire session. If Hotel Retail is disabled, hotel searches return a standard Hotel Availability response in Standard Hotel Shopping and Booking.
Using Hotel Retail	Using Hotel Retail to search for properties, select hotel rooms and rates, and book hotel reservations.
Working with Hotel Retail Window	Hotel Retail is not displayed in a modal window, which means that you can move or navigate the Hotel window, as well as change the window display and size.
Hotel Retail Demonstration	An overview demonstration of Hotel Retail.
Troubleshooting Hotel Retail	Explanations of error messages and installation issues.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.