Custom Rule Details API Reference

Get

book/customrule/customrules/?PCC={PCC}?RuleRecordName={NAME}

Base path:

Pre-production https://api.pp.travelport.net/11/air/

Production https://api.travelport.net/11/air/

Travelport has updated all JSON API authentication and authorization endpoints. Previous pre-production endpoints were deprecated 5 Dec 2025. Previous production endpoints are scheduled for deprecation 30 Jan 2026. API transactions using these endpoints after these dates in those environments will fail. See Endpoint Migration for details.

Related Content:Booking Guide, Custom Rule, Custom Rule List

Send Custom Rule Details to retrieve details about a specific custom rule. This standalone request can be sent as part of a workbench session or without a workbench.

Custom rules are created in a rules booking engine used by your agency. See Custom Booking Rules in the Booking Guide for details.

Request

As part of the request requirements, also see Authentication and Common Air Headers.

Query Parameters

Parameter Description Required/Optional

PCC

 The PCC associated with the rule to retrieve.

Required

RuleRecordName

The name of the rule to retrieve.

You can send Custom Rule List to return a list of all rules associated with a specific PCC.

Required

Request Body

There is no message payload.

Response

The response returns details of the requested rule.

Object

Description

CustomRuleResponse

Top level object.

Includes CustomRule object.

CustomRule

Top level object. Includes the following key value pair:

id: Short ID for CustomRule.

Includes Identifier, PseudoCItyCode, and RuleRecord objects.

Identifier

System-generated identifier for the response:

authority: Source of information.

value: Unique system-generated identifier.

PseudoCItyCode

PCC sent in the request; the rule returned is specific to this PCC.

RuleRecord

Rule details. Includes RuleRecordName and RuleText objects.

Key value pair:

sequence: Sequence of this rule. Send this value when deleting a rule from a booking.

RuleRecordName

String. Name of this custom rule. Send this value when adding a rule to a booking.

RuleText

Array of rule strings. Includes StringText object.

Key value pair:

sequence: Sequence of this string.

StringText

String. The text of the rule as configured in the booking file management tool (see the Custom Rules for details).

Example Request

This request has no message payload.

Example Response

The response returns details of the requested rule.

{
    "CustomRuleResponse": {
        "CustomRule": {
            "@type": "CustomRule",
            "id": "customRule_1",
            "Identifier": {
                "value": "14947439-09b3-436a-bb7c-c86703f59167",
                "authority": "Travelport"
            },
            "PseudoCityCode": "DU7",
            "RuleRecord": [
                {
                    "@type": "RuleRecord",
                    "sequence": 1,
                    "RuleRecordName": "TKP",
                    "RuleText": [
                        {
                            "@type": "RuleText",
                            "sequence": 1,
                            "StringText": " IF EM ANDFOR FARE ANDNOT FINDCOR LIT/C/ AND OCCURS TIMES1-99 THEN SAY VERIFICAR ACUERDO DE INTERLINEA Y ANADIR ANTES EN LA TARIFA TMU"
                        },
                        {
                            "@type": "RuleText",
                            "sequence": 2,
                            "StringText": " IF EW ANDFOR F. AND LIT/S/ OR LIT/CK/ THEN SAY CASH OR CHEQUE FOP NOT ALLOWED IN F. ENTRY"
                        },
                        {
                            "@type": "RuleText",
                            "sequence": 3,
                            "StringText": " IF EW ANDFOR F. AND LIT/CC/ THEN SAY NO SE PERMITE PAGO CON TARJETAS DE CREDITO"
                        }
                    ]
                }
            ]
        }
    }
}