GDS Ticket Void API Reference

Put	ticket/tickets/updatestatus/{ticketID} Send the ticket number in {ticketID}. Base path: Pre-production https://api.pp.travelport.com/11/air/ Production https://api.travelport.com/11/air/

Use the Ticket Void API to void Voiding a ticket cancels the ticket and payment and is based on rules for the market in which the ticket was issued. Generally a ticket can be voided only the same day it was issued, usually up to midnight local agency time. See the Exchange, Refund, and Void Guide. a single GDS Global Distribution System. A GDS aggregates and distributes air, hotel, and car rental content such as schedules, fares, and upsells. In the JSON APIs, GDS content is distributed from Travelport. ticket. Not supported for NDC New Distribution Capability, an XML standard for exchanging data that supports airlines in distributing their content directly to online travel agencies. See the NDC Guide., see Exchange, Refund, and Void Guide for NDC.

Generally a ticket can be voided only within the same day it was issued. See Air Modify, Cancel, Exchange & Refund Guide for limitations.

Canceling a GDS itinerary

The entire trip on a booking, including all flights on all legs. Also called a journey. outside the void period is not supported at this time. GDS refund functionality is under development.

AirTicketing 22.11.18 and later takes into account tickets issued past midnight and on weekends and holidays in determining the allowable void period. Supported only for ARC users, not BSP.

To cancel

Cancel a ticket outside the void period without rebooking on another itinerary. Depending on the airline ticket policy, canceling a ticket may result in a full, partial, or no refund. a reservation that has not been ticketed, see the GDS Reservation Cancel API reference.

Request

Also see Authorization and Common Headers.

TicketVoid requires a PUT request with the ticket number.

There are no query parameters. Send an empty TicketQueryUpdateTicket object in the payload per below.

Show Request Body Table

Object	Description	Required/Optional
TicketQueryUpdateTicket	Empty object.	Required

Response

The TicketVoid response returns a result status.

Show Response Body Table

Object	Description
TicketIdResponse	Top level object for response. Includes Result. May include SettlementAuthorizationCode.
Result	Returns the status of the void request. Key value pair: status: Returns a value of Complete if the ticket was successfully voided. If the ticket was not voided, an error message specific to the failure reason is returned.
SettlementAuthorizationCode	Returned if provided by the carrier An airline..

Object

Description

TicketIdResponse

Top level object for response.

Includes Result. May include SettlementAuthorizationCode.

Result

Returns the status of the void request. Key value pair:

status: Returns a value of Complete if the ticket was successfully voided. If the ticket was not voided, an error message specific to the failure reason is returned.

SettlementAuthorizationCode

Returned if provided by the carrier An airline..

Example Request

Show Example Request

{
  "TicketQueryUpdateTicket" : {
   
  }
}

Example Response

The example below shows a ticket void response with a status of Complete. A settlement authorization code may or may not be returned.

Show Example TicketVoid Response

{
    "TicketIdResponse": {
        "Result": {
            "status": "Complete"
        },
        "SettlementAuthorizationCode": "125ZBHKCZD3S3"
    }
}