Invoicing Service Fees

Using Automated MCO

If you use the Worldspan service fee automated MCO, GlobalWare automatically stores a TAF (Travel Agent Fee, settled through ARC). The invoice item has revenue type F and document type MCO. All other information (amount, commission, validating carrier, document number, and so forth) comes from the TAIR.

Using TVL Segment or General Remark

If you do not use the Worldspan service fee automated MCO for a service fee (for example, for agency-collected service fees), you can enter a TVL segment with associate type SVC and the formats for ARC settlement, provider 890, and so forth. For more information, see TVL Segments. The examples sub-section has examples of ARC and non-ARC service fees.

Or, you can use a general remark to enter an ARC service fee.

You can use TVL segments or the general remark to enter non-ARC fees.

Using TVL segments is generally recommended because you have more flexibility (you can specify the provider, revenue type, and so forth) and you can segment-select if you invoice the PNR again and do not need another service fee.

Form of Payment

The form of payment for a non-ARC service fee transaction should always be C - Cash/Check, R - Accounts Receivable, or A - Agency Plastic if the client is paying with credit card. Credit cards must be A - Agency Plastic because you process the service fee through a merchant agreement with your bank or through a direct merchant agreement with the credit card company.

For ARC service fees, the form of payment is always P – Plastic.