Past date quick booking file
H/PDQ
PDQ booking file retrieval (own branch)
Booking files become past date 24 hours after their last travel date and can be retrieved up to 13 months after their last travel / segment date. Booking files less than 60 days old will be placed on queue 1, category PD immediately. Retrieval of older booking files, up to 13 months old, will take up to 24 hours. Past date booking files will be removed automatically from the Queue after 7 days.
When retrieving a purged booking file, the agent needs to confirm the retrieval is for billing dispute reasons only.
Format |
Explanation |
---|---|
PQ/R-3S71JL |
Retrieve past date booking file by record locator |
PQ/24JAN25-SHARP/RICHARD |
Retrieve past date booking file by departure date and name |
PQ/01JAN25-31JAN25-PALIN |
Retrieve by date range (max. 31 days) and name, own branch |
PQ/UA230/10JAN25DEN-STONE/SALLY |
Retrieve by flight, date, origin (optional) and name |
PQ/900A/26JAN25DENORD-HARRIS/DMRS |
Retrieve by departure time, date, board/off points and name |
PQ/AIR/15JAN25-ALLEN |
Retrieve by air segment |
PQ/HTL/15JAN25-ALLEN |
Retrieve by hotel or RoomMaster segment |
PQ/CAR/15JAN25-JOYCE |
Retrieve by Car or CarMaster segment |
PQ/ATX/15JAN25-SMITH/KAREN |
Retrieve by air taxi segment |
PQ/TUR/15JAN25-HAYES/H |
Retrieve by tour segment |
PQ/SUR/10DEC25-MORRE/O |
Retrieve by surface segment |
PDQ booking file retrieval for branch offices
Format |
Explanation |
---|---|
PQ/C- XX1/27JAN25- HAGGER/TONY |
Retrieve BF by record locator |
PQ/C- A08/01MAR25- 31MAR25- PALIN |
Retrieve BF by date range (max. 31 days) and name for branch PCC A08. |
PQ/B/20JAN25- HUNTLEY/DMR |
Retrieval by segment date, all branches |
PQ/TUR/B/15NOV25- CAINE/M |
Retrieve BF by TUR segment date and name, all branches. |
PQ/A- AFFIL/01DEC25- WILLIAMS/CMRS |
Retrieve BF by departure time, date, board / off points and name by affiliate AFFIL. |
PQ/AIR/A- AFFIL/15FEB25- DALY/A |
Retrieve BF by air segment by affiliate AFFIL. |
PDQ booking file retrieval from a list
Format |
Explanation |
---|---|
PQ/*L |
Redisplay similar / duplicate names list |
PQ/*0 |
Display next block of 48 names |
Tracking Retrieval Requests
Format |
Explanation |
---|---|
PQ/C |
Display retrieval request counts for the current and previous month |
PDQ optional items
Format |
Explanation |
---|---|
@99 |
Place on own queue 99 |
@XX2/99 |
Place on queue 99 of branch XX2 |
PDQ activity reports
Format |
Explanation |
---|---|
PQ/AR |
Request complete report (current month plus 3 historical months) |
PQ/AR/MAY |
Request report for specific month |
PQ/AR/MAY.JUN |
Request reports for multiple months |
PQ/AR- E2T |
Request report for specific pseudo city (assuming same group code or Selective Access agreement exists) |
PQ/AR- E2T/JUL |
Request report for specific pseudo city and month (assuming same group code or Selective Access agreement exists) |
PQ/AR- E2T/ZABC |
Request report for specific pseudo city and specific agent (assuming group code or Selective Access agreement exists) |