Past date quick booking file

H/PDQ

PDQ booking file retrieval (own branch)

Booking files become past date 24 hours after their last travel date and can be retrieved up to 13 months after their last travel / segment date. Booking files less than 60 days old will be placed on queue 1, category PD immediately. Retrieval of older booking files, up to 13 months old, will take up to 24 hours. Past date booking files will be removed automatically from the Queue after 7 days.

When retrieving a purged booking file, the agent needs to confirm the retrieval is for billing dispute reasons only.

Format

Explanation

PQ/R-3S71JL

Retrieve past date booking file by record locator

PQ/24JAN25-SHARP/RICHARD

Retrieve past date booking file by departure date and name

PQ/01JAN25-31JAN25-PALIN

Retrieve by date range (max. 31 days) and name, own branch

PQ/UA230/10JAN25DEN-STONE/SALLY

Retrieve by flight, date, origin (optional) and name

PQ/900A/26JAN25DENORD-HARRIS/DMRS

Retrieve by departure time, date, board/off points and name

PQ/AIR/15JAN25-ALLEN

Retrieve by air segment

PQ/HTL/15JAN25-ALLEN

Retrieve by hotel or RoomMaster segment

PQ/CAR/15JAN25-JOYCE

Retrieve by Car or CarMaster segment

PQ/ATX/15JAN25-SMITH/KAREN

Retrieve by air taxi segment

PQ/TUR/15JAN25-HAYES/H

Retrieve by tour segment

PQ/SUR/10DEC25-MORRE/O

Retrieve by surface segment

PDQ booking file retrieval for branch offices

Format

Explanation

PQ/C- XX1/27JAN25- HAGGER/TONY

Retrieve BF by record locator

PQ/C- A08/01MAR25- 31MAR25- PALIN

Retrieve BF by date range (max. 31 days) and name for branch PCC A08.

PQ/B/20JAN25- HUNTLEY/DMR

Retrieval by segment date, all branches

PQ/TUR/B/15NOV25- CAINE/M

Retrieve BF by TUR segment date and name, all branches.

PQ/A- AFFIL/01DEC25- WILLIAMS/CMRS

Retrieve BF by departure time, date, board / off points and name by affiliate AFFIL.

PQ/AIR/A- AFFIL/15FEB25- DALY/A

Retrieve BF by air segment by affiliate AFFIL.

PDQ booking file retrieval from a list

Format

Explanation

PQ/*L

Redisplay similar / duplicate names list

PQ/*0

Display next block of 48 names

Tracking Retrieval Requests

Format

Explanation

PQ/C

Display retrieval request counts for the current and previous month

PDQ optional items

Format

Explanation

@99

Place on own queue 99

@XX2/99

Place on queue 99 of branch XX2

PDQ activity reports

Format

Explanation

PQ/AR

Request complete report (current month plus 3 historical months)

PQ/AR/MAY

Request report for specific month

PQ/AR/MAY.JUN

Request reports for multiple months

PQ/AR- E2T

Request report for specific pseudo city (assuming same group code or Selective Access agreement exists)

PQ/AR- E2T/JUL

Request report for specific pseudo city and month (assuming same group code or Selective Access agreement exists)

PQ/AR- E2T/ZABC

Request report for specific pseudo city and specific agent (assuming group code or Selective Access agreement exists)