Fallback and Recovery
In case of printer failure the Fallback and Recovery process might be necessary. Please check for processes on My Travelport.
General Definitions
|
Definition |
Description |
|
PENDING BUFFER |
Buffer holding items still wairing to have a sequence number assigned. |
|
SENT BUFFER |
Buffer holding items that have been assigned a sequence number. |
|
PRINT BUFFER |
Items with an assigned number received from the sent buffer. |
Count
|
Format |
Description |
|
HQC |
Count the number of TKT/ITN/ACC images in pending or send buffer. |
|
HQCF21653 |
Count the number of TKT/ITN/ACC images in print buffer GTID F21653. |
Displaying images in buffers
|
Format |
Description |
|
HQB/TKT/00121 |
Display ticket image by sequence number in sent buffer. |
|
HQB/ITN/00846 |
Display itinerary/invoice image by sequence number in sent buffer |
|
HQB/ACC/02715 |
Display GMIR image by sequence number in sent buffer. |
|
HQB/TKT/DS |
Display first ticket image in demand sent buffer. |
|
HQB/ITN/DS |
Display first itinerary/invoice image in demand sent buffer. |
|
HQB/ACC/DS |
Display first GMIR image in demand sent buffer. |
|
HQB/TKT/DP |
Display first ticket image in demand pending buffer. |
|
HQB/ITN/DP |
Display first itinerary/invoice image in demand pending buffer. |
|
HQB/ACC/DP |
Display first GMIR image in demand pending buffer. |
|
HQB/TKT/BP |
Display first ticket image in batch pending buffer. |
|
HQB/MD |
Move down in pending or sent buffer |
|
HQB/MD5 |
Move down 5 images in pending or sent buffer |
|
HQB/MU |
Move up in pending or sent buffer |
|
HQDF21653 |
Display image in printer buffer GTID F21653 |
Delete images from pending buffer
|
Format |
Description |
|
HQM/DELETE |
Delete unwanted item from pending buffer. |
|
HQM/F82732 |
Resend image from pending buffer to another printer GTID F82732 in the event of printer failure. |
Delete images from print buffer
|
Format |
Description |
|
HQXNF10293 |
Cancel image from print buffer without voiding the transaction on TINS report. |
Resend images from send buffer
|
Format |
Description |
|
HQNN |
Resend image from sent buffer generating new TINS numbers. Only possible on same day. |
|
HQNN/P1 |
Resend image from sent buffer generating new TINS numbers for passenger 1. Only possible on same day. |
|
HQNN/P1.3 |
Resend image from sent buffer generating new TINS numbers for passenger 1 and 3. Only possible on same day. |
|
HQNN/P2-5 |
Resend image from sent buffer generating new TINS numbers for passengers 2 to 5. Only possible on same day. |
Restart printer
|
Format |
Description |
|
HQSF02962 |
Restart printer GTID F02962. |
Redirect images from print buffer
|
Format |
Description |
|
HQAF82733/F82743 |
Resend images in buffer from one printer to another in the event of printer failure |
|
HQAF82733 |
Reverses images back to printer GTID F82733 |