Move booking files with TAW, TAU and RB fields
H/MTAW and H/MTAU
Basic entry
Contains minimum items
|
Format |
Explanation |
|---|---|
|
ORB/TAW/11NOV-Q |
Move booking files with ticketing arrangement TAW for 11NOV, defaults to queue 9 |
|
ORB/TAU/17SEP-Q/31 |
Place booking files with ticketing arrangement TAU for 17SEP on queue 31; (defaults to queue 10 when no queue stated) |
|
ORB/RB/01JUN-Q/30 |
Move booking files with RB field for 01JUN to Queue 30; (defaults to queue 12 when no queue stated) |
Optional entries
|
Format |
Explanation |
|---|---|
|
/AH3 |
Branch office |
|
/MJ |
Agent user sign-on initials of booking file creator (2 alpha-numeric, numeric chars.) - RB counts only |
|
/Q41 |
Destination queue number - RB counts only |
|
/ACCNME |
Account name |
|
/1815 |
Time |
|
/11JAN*15JAN |
Ticketing date range |
Examples
|
Format |
Explanation |
|---|---|
|
ORB/AH3/TAW/ACCNME/1815/11JAN* 15JAN-Q |
Move booking files for branch AH3, with ticketing arrangement TAW for account ACCNME at 1815, for range 11JAN through 15JAN, defaults to Queue 9 |
|
ORB/TAW/ACCNME/12JAN-Q/45 |
Move booking files with ticketing arrangement TAW for account ACCNME on 12JAN, to queue 45 |
|
ORB/TAU/17SEP*22SEP–Q/31 |
Place booking files with ticketing arrangement TAU for 17SEP - 22SEP on queue 31 |
|
ORB/RB/17SEP–Q/DM5/46 |
Place booking files with RB field for 17SEP on queue 46 of branch DM5 |
|
ORB/XX1/RB/MJ/Q41/25APR*30APR -Q/XX0/31 |
Move booking files created by agent MJ at agency XX1 with RB field for queue 41 and date range 25APR-30APR to queue 31 of branch XX0 |