Fare Display

This page is intended to offer examples of the Fare Display function within Travelport GDSs. It is not a complete list but rather shows many of the most commonly used entries. For more formats see here.

Make sure you are using the correct modifier for the type of fare you are trying to display

Galileo & Apollo

Private Fares only :P

Public Fares only :N

Net Fares only :C

Airline private Fares only :A

Agency private fares only :G

Include all Fares with no Account Code and those with account Code ABCDE example -ABCDE

Account code - only fares with the account code ABCDE excluding all others. -:ABCDE

Worldspan

4FMCIATLSR - Private Only

4FMCIATL-SR - Public and Private

4PFSR#/@@ACCTCODE.AC - Account Code

Missing Fares

There are many reasons why a fare you expect to be available could be missing from the GDS or you cannot see it in the Fare Display. The most common reasons are listed below with troubleshooting information.

If you have checked the most common causes below and cannot solve your issue please raise a case using the Missing Fares form in my.travelport.com.

If it is a Private Fare there are several things to check before raising a Case:

  1. Verify with the Airline that the Fare has been distributed to Travelport in ATPCO.

  2. Verify with the Airline that your PCC has permission to view the fares (this is via the Category 15 or Category 35 Security table of the fare)and is flagged as 'Agency' (Type T)

Common reasons for Missing Fares

1. The Fare is filed in a currency that is not that of the country of commencement of travel

  • Fare Display in Travelport 360 Fares is designed to return fares filed in the currency of the country of commencement of travel by default.

  • eg, fares ex LON the system assumes the fares are in GBP.

  • If a fare has been filed in a different currency you need to tell the system the currency to use when you try to display it.

  • eg SIN-LON where the currency of the filed fare is in USD. A standard Fare Display would assume SGD and therefore not display the fare.

  • Specify the currency:

    You may see the error message XXX CURRENCY FARES EXIST from a FD entry which suggests the market you are requesting has fares filed in a different currency to the default

    You can specify the currency using :: eg FDRIOLON/XX::GBP

     

2. Sales Restrictions

Fare Rule Category 15 allows Airlines to control who can display and price fares. This is usually Geographic Point of Sale.

eg. The fare may not be sold in a specific country or region. To display these fares you would need to tell the system a point of sale that passes the Sales Restriction. (See Format Assistance)

 

3. The Airline has filed the fare with a Passenger Type Code or Account Code.

Verify with the Airline that they have not used either of these and if they have you need to include them in your Fare Display request.(See Format Assistance)

 

4. Ensure you are using the correct Fare Display modifier for the type of Fare you are trying to display.