Airline registration requirements for NDC content

Agencies who want to use NDC content must first register with Air France.

• Agency contacts their Air France KLM account manager.

• Agency signs AFKL’s “Agency Access Agreement” for NDC.
  Note: If an agent already has an AFKL Agency Access Agreement, they will still need to provide the airline with their Travelport IATA/PCC details and follow the remaining steps in this process to enable content via Travelport.

• Agency must provide AFKL a complete and accurate list of their IATA/ARCs and Travelport+ (1G) PCCs.

• AFKL will validate IATA and PCC information and forward details to Travelport.

• The agency's Travelport account manager then works with the agency to onboard them for AFKL NDC content.

American have designated Travelport trusted partner status and therefore all Travelport customers using Travelport+ have access to American NDC content without additional airline registration requirements.

Private Fares: If you currently have any negotiated or private fares with American, please contact your American sales representative to access it via NDC.

Agencies in Colombia must first register directly with avianca. Agents will need to register on the avianca Agency Registration Portal — requesting Travelport as their aggregator — even if they are already registered with avianca via a different aggregator. As part of this registration, the agent should provide the following: a copy of identification of the legal representative; Cámara de Comercio (Chamber of Commerce) — not older than 90 days (Applies only for Colombia).

No registration is required for BSP / IATA Agencies in all other active countries.

Agencies who want to use NDC content must first register with British Airways.

• Agency registers via the ‘registration’ tab at https://ndc.ba.com and can also discuss with their British Airways account manager.

• Agencies do not have to enter every single IATA into the carriers Saleshub with Traveport's setup. Agencies need to enter an IATA associated to their company and Travelport will locate the relevant hierarchy in Salesforce, so as long as the British Airways Account Manager has put all the IATAs in a single hierarchy, they will all be activated for the regions selected by the individual when using Saleshub (if they select global Travelport activates everything).

• Agency needs to accept BA’s terms of access for NDC.

  Note: If an agent already has a BA NDC Access Agreement, they will still need to provide the airline with their Travelport IATA/PCC details and follow the remaining steps in this process to enable content via Travelport.

• BA will validate IATA and PCC information and forward details to Travelport.

• The Travelport NCRequest team will create a CRM task (for SMO countries) or raise a SNOW ticket (for Operator countries.

• For SMO countries, the Travelport Account Manager will activate BA on behalf of the agent in MyTravelport. For Operator countries, the Operator Helpdesk will activate BA on behalf of the agent in MyTravelport (making sure they have already checked with the relevant Account Manager that any necessary Operator commercial agreements are in place).

• The agency's Travelport account manager can then notify the agent that they are activated for BA NDC content.

• This process will take around 72 hours for most agents – if an agent is new to BA’s NDC content (i.e., hasn’t registered before via another aggregator) then it may take a day or two longer for BA to process and load fares.

Unlike other airlines, Emirates Airlines don’t have a registration process that agencies need to follow to gain access to their NDC content. An activation process is in place however, which has started on the 24th of June. We expect most agencies in relevant countries to gain access to Emirates NDC content within 2-3 weeks after launch date. Your Travelport point of contact will be in touch with you with further instructions if required.

Private Fares: If you currently have any negotiated or private fares with Emirates, you will need to contact your Emirates sales representative to access them via NDC. The same process as today in EDIFACT applies.

Non-IATA agents / Consolidators: As of today Emirates has no plans to provide access to NDC for non-IATA agents.

For more information on the NDC airlines available to book in your country, click here.

If you have any questions, please contact your Travelport Account Manager.

Agents needs to register on IB’s NDC portal and request Travelport as their aggregator, even if they are already registered with IB via a different aggregator. As part of this registration, the agent should provide their IATA, company information, and which countries they wish to be active within.

Agencies do not have to enter every single IATA into the carriers Saleshub with Travelport's setup. Agencies need to enter an IATA associated to their company and Travelport will locate the relevant hierarchy in Salesforce, so as long as the Iberia Account Manager has put all the IATAs in a single hierarchy, they will all be activated for the regions selected by the individual when using Saleshub (if they select global Travelport activates everything).

IB will validate the request and will pass information to Travelport.

Agency needs to contact LHG carrier directly and register with LHG for access to NDC content. Contact: LHG's NDC Connections page. The agent will select their preferred commercial model upon registration.

Note: If an agent already has a LHG NDC content agreement, they still need to provide the airline with their Travelport IATA/PCC details and follow the remaining steps in this process to enable content via Travelport. Their existing commercial model with LHG will also apply for Travelport bookings.

• Agency must provide LHG a complete and accurate list of their IATA/ARCs and Travelport+ (1G) PCCs.

• LHG will validate IATA and PCC information and forward details to Travelport.

• The agency's Travelport account manager then works with the agency to onboard them for LHG NDC content.

• LHG will load the agency information and open access to NDC content.

Agencies must register directly with Malaysia Airlines to access to MHPlus program via MHplus Sign Up & Onboarding Process (malaysiaairlines.com)

• The agency must specify Travelport as their GDS Provider (aggregator) in the registration process.

  • As part of the registration, the agent should provide their IATA, PCC, company information and other necessary information to MH regional sales team.

• Upon receipt of agency profile, MH airline regional sales to review and provide the approval and endorsement.

  • After MH configures the internal set-up, and MH is activated within MyTravelport under the NDC Management tool, the agent will be able to view MH NDC content immediately.

• MH does not accept non-IATA registration.

To access content via NDC Technology for Qantas, you must participate in the Qantas’ channel program which includes ATPCO content. Full details regarding the Channel are available here: Qantas Agency Connect.

If you are not currently participating in the Qantas channel program but wish to, please contact your Travelport Account Manager for the relevant Travelport notification to be generated for you.

Qatar Airways have designated Travelport as a trusted partner which means that all Travelport agencies have access to Qatar Airways NDC content. There are currently no additional agency registration requirements.

Currently, QR is available in limited countries. See NDC content by country.

No registration is required for BSP / IATA agents (in the above countries) who do not require access to Private Fares. Account Managers / Operators can entitle customer PCCs (via MyTravelport) as soon as the customer asks to receive the content.

BSP / IATA agents (in the above countries) who require access to Private Fares — although Account Managers / Operators can entitle customer PCCs (via MyTravelport) as soon as the customer asks to receive the content, if they want to see their Private Fares in NDC, agents need to contact their local QR Account Mangers to request access.

At this time, Qatar (QR) does not support a non-IATA registration process. That process will be forthcoming.

SAS have designated Travelport trusted partner status and therefore all Travelport customers using Travelport+ have access to SAS NDC content without additional airline registration requirements.

Private Fares: If you currently have any negotiated or private fares with SAS, contact your SAS sales representative to access it via NDC.

Account Managers can entitle customer PCCs (via MyTravelport) as soon as the customer asks to receive the content in a launched country.

If you are an IATA agency, you must be registered in the KrisConnect Program. To commence the onboarding process, your agency must first register for an AGENT360 account. (This link is to the English version, however, location and language can be changed in the upper right corner of the site.) Once your agency has registered for AGENT360, you will be contacted by Singapore Airlines to initiate onboarding to the KrisConnect program (please only contact your Singapore Airlines account manager if you have not received any follow-up action). If you have previously registered for AGENT360, please contact your Singapore Airlines account manager to advise them that you would like to receive SIA NDC content through Travelport. If you are a Non-IATA agency, please contact your chosen ticketing partner (Consolidator) and they will complete your registration on your behalf.