Customer address and delivery address fields

Smartpoint Cloud reads the address for your customer from the customer address field or the delivery field, for purposes of billing, delivery, or both. Smartpoint Cloud generally references the customer address field for billing and the delivery address field for delivery.

Customer address field

The Customer Address field is a single-item field (one per booking file). It includes at least two and no more than five sub-fields and it always includes the zip code or postal code. Think of it as a written address on an envelope.

Delivery address field

The Delivery Address field is also a single-item field (one per booking file). It includes one to five sub-fields, and each sub-field can be a maximum of 37 characters.

Add an address field

Graphical view

In the graphical view, a delivery address can be added after the flight selection. This will be pre-populated if a delivery address has already been added from a client file, or manually in the terminal view.

Currently, a customer address must be added in the terminal view or from a profile.

After end of transaction, to change the delivery address use the edit button at the bottom right of the screen.

Terminal view

HELP ADDRESS or H/ADDRESS
HELP W. or H/W.
HELP D. or H/D.

Smartpoint Cloud reads the address for your customer from the customer address field or the delivery field, for purposes of billing, delivery, or both. Smartpoint Cloud generally references the customer address field for billing and the delivery address field for delivery.

Create address

Format

Explanation

W.JAZZMIN*20ASCHAM ROAD*SWINDON*WILTS*P/SN5 6BG

Written address with 5 subfields including postal code.

D.GALILEO CENTRE EUROPE*MAIN ENTRANCE*LON*LON*GB*P/SN5

Delivery address with 5 subfields.

RA.JAZZMIN*20ASCHAM ROAD*SWINDON*WILTS*P/SN5 6BG

Related address with 5 subfields including postal code.

Change address

Format

Explanation

W.@MRS R GERALD*82 BEDFORD ROAD*EAST FINCHLEY*NORTH LONDON *P/N6J7AY

Change written address and postal code.

D.@TRAVELPORT CENTRE EUROPE*MAIN ENTRANCE*GROUND FLOOR*EAST CORE*MARKETING AUTOMATION*ANALYST DEPARTMENT

Change delivery address.

W.@2*82 BEDFORD AVENUE

Change second subfield of written address.

D.@2*NORTH ENTRANCE

Change second subfield of delivery address.

RA.1@MR RYANTS*14 SEAVIEW ROAD*DORSET*P/DR6 5SD

Change related address and postal code; item number must be specified even when only one related address field exists.

RA.1@2*16 LARCHMOOR CLOSE

Change second subfield of related address.

Delete address

Format

Explanation

W.@

Delete entire written address field.

D.@

Delete entire delivery address field.

RA.1@

Delete entire first related address field.

W.@2*

Delete second subfield of the written address.

D.@2*

Delete second subfield of the delivery address.

RA.1@2*

Delete second subfield of the first related address.

Display address

Graphical view

Delivery and Customer Address are shown in the Booking information section:

Terminal view

To display either the Customer Address or Delivery Address field in the booking file, press *AD in the TRAVELER INFORMATION section:

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Next lesson: Email field