Modify Car Reservation

Modify Car Reservation: Scenario

Mrs. McAteer calls as she needs to change her car rental reservation. She now has a meeting on the 6th and requires the car for an extra day.

  1. Modify the active car segment.
  2. Verify the new details have been received by the car rental company.
  3. Save the changes.

Modify Car Reservation: Cue Card

  1. Start
  2. Click in the command box
  3. Enter CRRS1 to display car rules
  4. Determine if there is penalty for change
  5. Close the Car Rules window
  6. Click in the command box
  7. Enter CR@1/D-07OCT to modify car segment 1
  8. Enter format to update and redisplay PNR
  9. Enter *HC to display car history
  10. Note canceled and newly added segments
  11. End