Enquiry — Lowest Rate Intermediate Car
Enquiry — Lowest Rate Intermediate Car: Scenario
Ms. Joan Kindler is traveling to Tampa, Florida on business and would like some information on renting a car for the duration of her stay. Her company policy allows her to have an intermediate-sized car and she is to book the lowest rate with either Budget or Alamo. She would like to know if there is a shuttle to the car rental stand. Based on the conversation with Ms. Kindler:
- Obtain car availability from Ms. Kindler’s itinerary.
- Identify the car types for the preferred car rental companies.
- Obtain shuttle information for the rental company offering the lowest rate.
- Determine the total rental rate for the car that best meets Ms. Kindler’s requirements.
Enquiry — Lowest Rate Intermediate Car: Cue Card
- Start
- From the PNR, select segment 1
- Select Car Booking Tool
- Select first Rental Car Companies
- Hold Ctrl and select additional Rental Car Companies
- Select Car Type
- Continue
- Select the Car Type
- Describe Car Type information to the caller
- Select another Car Type
- Describe Car Type information to the caller
- Select Details for the preferred car
- Select CRD*SHTTL
- Provide shuttle information to caller
- Return to search results
- Select Rules for the preferred car
- Inform caller of Total Rate and mandatory charges
- Inform caller of optional charges
- End