PNR Viewer

When a PNR is being created, or has been displayed it will appear in the PNR Viewer. The PNR fields are grouped in sections that can be accessed by clicking on the associated link or Quick Access Button.

Points to note:

Clicking on the segment number displays the options to add a car or hotel segment using the scripts.
Clicking on the flight number displays Flight Information
Clicking on the booking code displays the seat map
To decode the origin/destination, hover over the airport codes.
Clicking on the link for the PNR fields, or the Items Suppressed, accesses the field or item and displays it below the PNR in the PNR Viewer:

Example of Displayed Phone Field

Example of Items Suppressed – Record Locator Return

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.