Unsupported Entries

Some Travelport+ (1G) and Apollo (1V) formats are not supported in Travelport Smartpoint. If an entry is not supported, a warning icon is displayed.

If the entry is valid and no data is returned in Smartpoint, entry is valid, the entry can be sent using native mode in Flex Windows or Classic Windows.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.