Hotel Retail

As of Travelport Smartpoint 9.1, Hotel Retail is activated for all agencies and enabled for all agents, by default.

Hotel Retail

Troubleshooting

Troubleshooting for Hotel Retail includes error messages for:

Installation errors.
Galileo Desktop/Viewpoint errors.
TravelScreen errors.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.