Quick Menu

Hotel

Clicking on this Action will launch the Hotel Availability Search screen. Please note that if an agent enters any Rate Access Codes, Quick Menu will remember these Rate Access Codes and will prepopulate the fields the next time the Hotel Action is clicked on from the Quick Menu toolbar.

Also note that the Rate Access Codes will prepopulate from the agency MAR record if a hotel line is present that says “HOTEL PREF” followed by up to 3 Rate Access Codes. This can be added to the MAR by a user with proper permissions making the following commands:

Display the MAR on Apollo by entering the command >S* (on Galileo the command is >C*).
Add the hotel pref line. For example, to add 3 Rate Access Codes for SONY, IBM, and ACME enter the command >RC:50NH/HOTEL PREF/SONY/IBM/ACME
To remove the line added in step 2 for line 50, enter the command >RC:50

Also note that Rate Access Codes will prepopulate from the Travelscreen hotel preferences of the currently retrieved PRO-file (to view these preferences on Apollo, type >SP*HB for the business preferences or >SP*HP for the personal preferences, and on Galileo use the commands >CP*HB or CP*HP).

Rate Access Codes will prepopulate first from the MAR. If there aren’t at least 3 codes present in the MAR then current PRO-file Travelscreen preferences will be used for the remaining codes. If there still aren’t at least 3 codes in the MAR or Travelscreen then previously entered Rate Access Codes will be used (as mentioned above).

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.