Users

Create a user

1. Click the Users tab.

2. Click New User.

3. Enter the email address of the user. The email address will be the login ID for the user.
   Note: No notification email will be sent across advising a new user has been created.

4. Enter a password and confirm.

5. Select a User Role. For agency users, there are three levels of access to Queue Control Console: Super Agency Administrator, Agency Administrator, and Agency User.

6. Click Create.

Activate or deactivate a user

1. Click the Users tab.

2. To apply a filter to a column, click the Filter icon () within the column heading. A popup appears with filter options for that column.

   Note: Filters remain by default. To remove applied filters, select the Remove Filter(s) button.

3. Select the slider in the Activate column to activate or deactivate a user.