Profile fields

It is recommended that you start by moving a profile or entering customer data before opening the plugin. Passenger information is required in the booking file/PNR prior to search if you want to assign seats before completing the booking.

The following information provides best practices for storing profile fields to ensure that the information populates correctly for NDC use. These best practices take into account known airline and NDC limitations.

Travelport+ profile formats

Field

Format for Travelport+

Traveler 1 (name)

N.TRAVELLER/SMART MR

Phone

P.DENT*5554447777 (agency)

P.DENB*3035559876 (business)

P.DENR*3035552345 (home)

P.DENM*3035554567 (mobile)

Email address

MT.SMART.TRAVELLER@AOL.COM

Address

Not used by most agencies and not required for NDC.

D.SMART TRAVELER*123 E MAIN ST*DENVER*CO*US*P/80011

Corporate agreement number

These would be code(s), such as a tour code, cart number, business extra number, or tracking number, that are NOT already filed as part of a private fare code (i.e., endorsement box, ticket designator).

If you are not moving a profile, and if applicable, the corporate agreement number must be added manually BEFORE opening the plugin. Alpha-numeric characters after AA is the value that will appear in the corporate agreement number field in the plugin.

SI.AA*OB11015113

Security documentation (passport)

Not always required

SI.P1/SSRDOCSYYHK1/P/US/12345678/US/
11JUL88/M/23OCT27/TRAVELLER/
SMART/MIDDLE

Security Documentation (Known Traveler Number)

SI.P1/SSRDOCOYYHK1//K/9891404///US

Membership number

If you are not moving a profile, and if applicable, the membership number of the first passenger only must be added manually BEFORE opening the plugin. Replace AA with correct airline code as applicable. Other passenger membership numbers are added in the plugin or via the airline website.

M.AA7DUJ632

Traveler 1 (gender / birth date)

Optional fields, required by some carriers and DOB required for child or infant.

SI.SSRDOCSYYHK1/////11JUL88/
M//TRAVELLER/SMART

Credit card information

You will need to enter the name as it appears on the card. American Airlines does not require a billing address or security code.

F.VI4444333322221111/D0725

F.S (cash)

F.CK (check)

Apollo profile formats

Field

Format for Apollo

Traveler 1 (name)

N:TRAVELLER/SMART MR

Phone

P:DENAS/3035551234 (agency)

P:DENB/3035559876 (business)

P:DENR/3035552345 (home)

P:DENM/3035554567 (mobile)

Email address

MT:SMART.TRAVELER¤MAIL.COM

Address

Not used by most agencies and not required for NDC.

D-SMART TRAVELER¤123 E MAIN¤DENVER¤CO¤US¤Z/12345

Corporate agreement number

These would be code(s), such as a tour code, cart number, business extra number, or tracking number, that are NOT already filed as part of a private fare code (i.e., endorsement box, ticket designator).

If you are not moving a profile, and if applicable, the corporate agreement number must be added manually BEFORE opening the plugin. Alpha-numeric characters after AA is the value that will appear in the corporate agreement number field in the plugin.

¤:3OSIAAOB10761802

Security documentation (passport)

Not always required

¤:3SSRDOCSAAHK1/NA/P/US/12345678 /US/01JUN77/F/23JUN30/TRAVELER/SMART

Membership number

If you are not moving a profile, and if applicable, the membership number of the first passenger only must be added manually BEFORE opening the plugin. Replace AA with correct airline code as applicable. Other passenger membership numbers are added in the plugin or via the airline website.

MP*AA7DUJ632

Traveler 1 (gender / birth date)

Optional fields, required by some carriers and DOB required for child or infant.

 

Credit card information

You will need to enter the name as it appears on the card. American Airlines does not require a billing address or security code.

F-VI4444333322221111/D0725

Worldspan profile formats

Field

Format for Worldspan

Traveler 1 (name)

-TRAVELLER/SMART.MR

Phone

If starting a PNR from a profile move, ensure the phone numbers are complete and not blank. Incomplete phone numbers cause an issue and return an error.

For example, a profile entry such as 4. ATLH* where there is no phone number in the profile causes an error.

9*DEN3035551234-A (agency)

9*DEN3035559876-B (business)

9*DEN3035552345-H (home)

9*DEN3035554567-M (mobile)

Email address

5-MTT*SMART.TRAVELER@MAIL.COM

Address

Not used by most agencies and not required for NDC.

5-CDSMART TRAVELLER#5-CD1234 E ELM ST#5-CDDENVER CO#5-CDUS#5-CD80112

Corporate agreement number

These would be code(s), such as a tour code, cart number, business extra number, or tracking number, that are NOT already filed as part of a private fare code (i.e., endorsement box, ticket designator).

If you are not moving a profile, and if applicable, the corporate agreement number must be added manually BEFORE opening the plugin. Alpha-numeric characters after AA is the value that will appear in the corporate agreement number field in the plugin.

3OSIAA123ABC

(123ABC = corporate agreement number)

Security documentation (passport)

Not always required

3SSRPSPTACHK1/KA4530822F/US-2.1

or

3SSRDOCSYYHK1/P/US/123456789/US/12JUL64/
M/23AUG25/TRAVELLER/SMART/MICHAEL-1.1

Membership number

If you are not moving a profile, and if applicable, the membership number of the first passenger only must be added manually BEFORE opening the plugin. Replace AA with correct airline code as applicable. Other passenger membership numbers are added in the plugin or via the airline website.

3SSRFQTVAAHK/AA7ABC123-1.1

 

Traveler 1 (gender / birth date)

Optional fields, required by some carriers and DOB required for child or infant.

3SSRDOCSYYHK1/////11JUL88/M//
TRAVELLER/SMART-1.1

Credit card information

You will need to enter the name as it appears on the card. American Airlines does not require a billing address or security code.

5$CCTP1012123456789P0201