Password and security questions
Your password expires every 90 days and you will be required to change it. You are notified 10 days, 5 days, and 3 days prior to password expiration. You can change your password at any time as well as update your security questions and answers.
Tip: If you are having difficulty accessing MyTravelport, ask your administrator to generate a password reset link. You will then receive an email with a link to reset your password.
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Select the Profile icon in the upper right and select Security and login.
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Select Change your password.
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Enter your current password.
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Enter your new password.
Note: Your password must be between 7-16 characters in length and must contain at least 1 uppercase letter, 1 lowercase letter, 1 digit, and 1 special character. You cannot reuse a password within 365 days.
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Re-enter your new password.
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Select Save profile.
Security Questions
To create or edit security questions to enhance the security of your MyTravelport account:
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Select the Profile icon in the upper right and select Security and login.
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Select Edit security question from the menu.
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Select security questions from the drop-down list and set answers.
Note: You cannot select the same question twice, include part of the question as an answer, or enter the same answer for more than one question.
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Select Submit to save the security questions for your profile. Following submission of security questions and answers, the security questions are used as an extra measure to reset your password.