Developer Products

Available to: Sandbox Users, Developer Users, Developer Administrators, Distributor Developer user

Developers use MyTravelport to access cases, development resources, and developer advisories.

Developers have a Developer tools menu, which lists Travelport's developer products and developer resources. Select a product to access product details.

MyTravelport supports the following developer user roles:

  • Sandbox developers are created when a user clicks the Try it now button from the SOAP XML API product page. Sandbox developer users have access to online help search, and knowledge base search. The product page for their trial indicates the number of trial days left. From this page, users can schedule an introductory call.

  • Developer users can create cases and can search both the knowledge base and online help. From the Developer tools menu, select your product.

  • Developer administrators have the functionality of a developer user. They can also manage users and grant access to external users.

  • Distribution customer developer user should be provisioned by a distributor or a distributor customer developer administrator. They can create API cases and have access to the knowledge base and profile settings.

  • Distributor customer developer administrator should be provisioned by a distributor. This user is a distributor's customer that can create only API cases and can add developer users.

View Developer tools page

  1. If you have one of the developer roles listed above, select the Developer tools menu.

  2. Select a product or resource. Product pages display resources specific to that product as well as actions that are available to you.

    Depending on your organization's settings, you may not see all developer products. Not all products have the same options available.

    • The Home tab provides a link Try it now if you do not yet have credentials. This page also has links to get credentials, quick start, and build your app. The SOAP XML Dashboard page provides a Get Help link to request additional WABs, HAPs, or capacity or to request recertification.

    • The Resources tab provides tools, downloads, and links to helpful resources.

    • The Discover tab provides information about the product's abilities and features. This tab is available to all users, even if their organization is not provisioned for the product. For some products, users can request trial access from this tab.

    • The Build tab provides the steps for how to get started using the product.

Request additional WAB, additional capacity, or certification for SOAP XML API

For SOAP XML developers, you can request additional WABs, HAPs, or capacity, as well as certification.

  1. From the Developer tools menu, select SOAP XML API.

  2. On the Dashboard tab, select the Get Help link. The Support portal opens in a new tab.

  3. Select Raise a Case.

  4. Select the Developer Product Services option.

  5. In the Problem Type field, select the option you need, such as API Additional Access (HAP/WAB) or Certification.

  6. Complete the form and select Submit.