What's New

A PDF version of this help is available. This PDF is also linked at the bottom of the table of contents.

Option to include a service fee when issuing a ticket on Travelport+

September 30, 2025

Travelport+ can now generate a single invoice for a ticket and Travel Agency Service Fee (TASF). Users will be allowed to issue TASF along with Ticketing in a single input transaction and automatically interface with agency’s back-office systems.

New MIR section A32 has been introduced to transmit the TASF information in conjunction with the other sections of the Ticketing MIR.

This new section will be controlled through the existing switch in the MIR Type Table (MMTD). This table controls the MIR transmission for different document types.

The existing identifier MPD setting will control the A32 section transmission.

  • “MPD” is set to ‘Y’ or ‘S’ indicates a MIR A32 section will be delivered for combined ticket-TASF transaction.

  • “MPD” is set to ‘N’ or ‘M’ indicates a MIR A32 section will NOT be delivered for combined ticket-TASF transaction.

Refer to PA-4566 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Option to transmit secure notepad data to MIR

April 18, 2025

Travelport+ users currently have the option to securely store credit card information to a specific notepad remark and it is masked when the booking file is displayed.

If an agency sets the new MIR options table (MMOD) field NP.F**REMARKS to Y, the A14 remarks section of MIR will be transmitted with the credit card information as it was entered in the secured section of the notepad. By default, this field is set to N. The MIR option table resides at the Pseudo City Code (PCC) level.

This information can be used by back office systems to reconcile non-air travel experiences.

Credit card information can be added to a secure section of notepad using the NP.F** entry. When the MIR option table has the CC Masked field set to N, the credit card data will be unmasked in the A14 section of the MIR.

Refer to PA-4513 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Option to transmit MIR in agency local date and time

November 16, 2024

New options in the Travelport+ MIR option table (MMOD) control the MIR transmission in the agency local date and time, instead of the default GMT (Greenwich Mean time). By default, the Local Timestamp setting is N, which will send the MIR transmission in GMT. When set to Y, the MIR is transmitted with the agency's local date and time.

Refer to PA-4476 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

MIR control options for TASF, MCO, and NDC

October 19, 2024

Travelport+ users can control the Machineable Interface Record (MIR) for Travel Agency Service Fee (TASF), Miscellaneous Charge Order (MCO), and New Distribution Capability (NDC) document types. Prior to this release, when the MIR type table MMTD had the MPD option set to Y, MIRs were issued for both MCOs and Service Fee documents. For a normalized NDC workflow, a MIR was automatically issued.

With this release, the MIR Type Table has been updated so that the existing identifier MPD includes additional values:

  • Y indicates a MIR will be delivered for both MCO and TASF transactions.

  • N indicates a MIR will not be delivered for both MCO and TASF transactions.

  • M indicates a MIR will be delivered for only MCO transactions.

  • S indicates a MIR will be delivered for only TASF transactions.

Additionally, the MIR Type Table has been updated with a new identifier NDC. The identifier NDC controls the MIR transmission for NDC transactions. The default settings will be Y (Yes) for the NDC identifier. If the identifier NDC is set to Y in the MMTD table, a MIR will be delivered for a NDC normalized workflow during issuance.

Refer to PA-4472 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Allow manual ticket refund with large fare amounts (Travelport+)

February 17, 2024

Travelport+ users can process a manual refund for any ticket issued with a 10-digit fare amount and 9-digit tax amount, including a decimal point.

The A23 Refund section of the Travelport+ MIR will be enhanced to include a new optional data identifier for Expanded Refund Taxes (ERT:) and corresponding fields for tax amount and tax code to transmit complete tax amounts.

Refer to PA-4371 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Original fare and commission information in Exchange MIR (Travelport+)

November 30, 2023

Travelport+ users will have an option to receive original ticket fare and commission amount associated with the ticket being exchanged in the Machineable Interface Record (MIR) A10 ticket exchange section.

The A10 (Ticket Exchange) section of the Travelport+ MIR will be enhanced to include a new optional data identifier for Original Amount (OA:) and corresponding fields for original total fare and commission amount of the ticket being exchanged.

Refer to PA-4358 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Normalization of the NDC order (Travelport+)

November 3, 2023

With this enhancement, NDC order will be updated to include a filed fare with ticket number, generate daily activity report and MIR for original book and modify workflow. This is the first step toward normalizing the NDC order to look and feel like traditional.

Header section of the Travelport+ MIR will be enhanced to include a new optional data identifier “NDC:” and associated data field will be added to the end of the Header section to indicate the NDC MIR.

Refer to PA-4325 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Ticket exchange with large fare amounts

June 10, 2023

With this enhancement, users will be allowed to process exchange for tickets issued with 10-digit fare amounts and 9-digit taxes.

A10 (New Ticket Exchange) section of the Travelport+ MIR has been enhanced to include a new optional data identifier for Expanded Paid Taxes (EP:) and corresponding fields for tax amount and tax code to transmit complete tax amounts.

Travelport+ users can process an exchange for ticket issued with 10-digit fare amount and 9-digit taxes including a decimal point. A new optional MIR identifier for expanded individual tax identifier "EP:" has been added to the A10 New Ticket Exchange section. Prior to this release, when users tried to process exchange for tickets originally issued with 10-digit fare amounts (including decimal), an error was returned: EXCHANGE NOT ALLOWED – LARGE AMOUNT.

The fare and taxes on the exchange screens (*EX & *TP) will be displayed with the least significant digit dropped if the fare is greater than 9 digits and taxes than 8. The least significant digit will be dropped for display purposes only, but the exchange will be calculated based on complete large fare and tax amounts.

The MIR Options table will allow the user with option to receive or not receive expanded tax breakdown under ‘Expanded Tax’ in the A10 section of the MIR. The new optional identifier in the section will be controlled by Yes/No (Y/N) indicators settings within the MIR Options table. This table is resident at the Pseudo City Code (PCC) level.

The default settings will be ‘N’ (No) for MIR Option ‘EXPANDED TAX EXCH’. The agency has the option to receive either the new Expanded taxes of 9 digits, or existing individual tax breakdown (IT:) but not both.

If an agency has set up ‘EXPANDED TAX EXCH’ to ‘Y’ in the MIR Options Table (MMOD), the complete tax breakdown information of original paid taxes will be transmitted in the new optional identifier under A10 (New Ticket Exchange) section of the Travelport+ MIR.

If the option is set to ‘N’ in the MIR Options Table (MMOD), the new optional label for expanded taxes will not be transmitted in the Travelport + MIR and existing individual taxes breakdown (IT:) will be sent with the most significant digit dropped for 9-digit taxes.

Refer to PA-4271 for examples. Log into the support portal, then select the Service Alerts menu then Advisories.

Passenger-specific commission

October 29, 2022

Two new optional data identifiers Passenger Commission Rate (PCR:) and Passenger Commission Amount (PCA:) and corresponding data field commission rate and commission amount have been added to the A02 (Passenger Data) section. These fields allow Travelport+ users to include passenger-specific commission amount or rate in the same filed fare or during ticket issuance.

For more information about this change, refer to the advisory on My Travelport. Once logged in, select the Help and resources menu then Travelport advisories. Search for Passenger Specific Commission on a single filed fare.

Allow automated fare quote and ticket itineraries with 9-digit tax amount (Travelport+)

July 24, 2021

With this enhancement, the Travelport+ system allows users to fare quote (FQ) and issue an electronic ticket for auto-priced itineraries with 9-digit tax amount including decimal point.

A07 (Fare value) and A28 (Other Fare Level) section of the Travelport+ MIR will be enhanced to include a new optional data identifier for Expanded Taxes (ET:) and corresponding fields for tax amount and tax code.

Refer to PA-3958 for examples and error scenarios. Log into the support portal, then select the Service Alerts menu then Advisories.

Non-faring MIR (Travelport+)

July 10, 2021

Non-Faring Machineable Interface Record (MIR) can be issued with no associated value. Agencies using DJD (Non Faring Command) will be able to transmit MIR to the back office system of the issuing or the remote location. This feature applies to Travelport+ MIR subscribers in BSP and ARC markets.

The following modifiers can be combined with the DJD entry:

Modifier

Description

F

Form of Payment

Cxx

Carrier Override

DID

Itinerary modifier

Snn

Segment select

Zxx

Commission Modifier

ZAxx

Commission Amount

The Ticketing command label T50IN12 was updated to support Non-Faring MIR identifier J on Travelport+ (Galileo system).

Refer to PA-3953 for examples and error scenarios. Log into the support portal, then select the Service Alerts menu then Advisories.

Penalty and Commission on Penalty for e-ticket exchanges

January 30, 2021

Travelport+ users in the United States during exchanges can store an amount of 8 digits for ‘Penalty’ and ‘Commission on Penalty’. Prior to this change, only 6 digits were allowed. The Form of Payment Exchange (FEX) can include the Exchange Penalty (EP:) and Exchange Penalty Commission (EC:) modifiers are followed by a maximum of 8 digits including the decimal point.

The Exchange Penalty and Exchange Penalty Commission information is now stored in the A10 - Exchange Ticketing Information section of the MIR. Prior to this release, these fields were blank filled for Travelport+.

EMD to e-ticket exchanges

December 12, 2020

High Level Description: Travelport+ (Galileo system) will be enhanced to allow exchanges of airline issued Electronic Miscellaneous Document (EMD) towards an Electronic Ticket. Credits in the form of an airline-issued EMD/voucher can be used as payment toward a ticket. It is up to the carrier to support this functionality, but will be available to any airline that requests this functionality for BSP market. For initial release, this functionality is available for British Airways (BA) and KLM (KL).

Overview

When travelers have their itineraries canceled and the airline allows travelers to receive an airline-issued voucher/EMD (Electronic Miscellaneous Document), they are able to exchange it later for an e-ticket.

With this enhancement, Travelport+ users in the BSP market can exchange a Standalone EMD credit voucher, issued by the airline, to get a new e-ticket. The EMD value does not have a breakdown between fare and tax, therefore the whole amount is applied to the ticket. Any unapplied amount is lost, with a warning message.

  • Two new optional data identifiers Paid Taxes ( TP:) and New Taxes (TN:) and corresponding data field tax amount and tax code will be added to the A07 (Fare Value) section of the Galileo MIR

  • These new optional identifiers will be controlled through a switch in the MIR Options Table

  • Taxes from filed fare will all be reported as of today in the A07 section of the MIR

    • For EMD to ET exchanges, EMD value will be first applied to taxes to treat them as Paid and the new Paid Taxes (TP:) section will have information of such taxes.

    • A maximum of 20 taxes will be allowed in this section.

  • For EMD to ET exchanges, if the EMD Value can be applied only to certain taxes to treat them as paid (i.e. the EMD value does not cover the sum of all taxes) – the TP: section will have the paid taxes details. The unpaid taxes will be collected as an ADC amount and the details will be presented in Tax New (TN:) section of A07 MIR.

New transborder indicator

December 21, 2019

High Level Description:A new indicator will be added to an existing label in the Header (T50) Section of Travelport+ MIR, to identify an air itinerary as being Transborder.

A new indicator added to label T50IN17 of the Travelport+ MIR for tickets issued in US, Canada or Mexico.

Overview

A new itinerary type indicator will be placed in the Header Section (T50) of the Travelport+ MIR to indicate an air itinerary as being Transborder. Air itineraries are currently identified in Travelport+ as either Domestic or International. This will be replaced with a new Transborder indicator, which will apply to Travelport+ MIR users, for itineraries that meet the following criteria:

Canada: Travel from Canada to USA and from USA to Canada

USA: Travel from USA to Canada and from Canada to USA

Mexico: Travel from USA to Mexico and from Mexico to USA