Seats Workflows

The diagram below illustrates workflows to add seats either during booking or to an existing reservation, and, optionally, to send payment and issue the EMD for the seats in the same session. For carriers that do support payment and EMD for seats in the same session as seat book, you can send payment in either the initial booking workbench or for an existing reservation.

Payments and EMDs for Seats and Ancillaries

Sending payment and issuing an EMD for a seat or ancillary in the same workbench as shopping and booking that seat/ancillary is supported only for specific NDC carriers. For some NDC carriers and all GDS carriers, you must commit the booking workbench to confirm the seat/ancillary, and send payment and issue the EMD in a separate workbench. For ancillary payment requirements by NDC carrier, see NDC capabilities by airline through JSON API in the Travelport Knowledge Base. (If you need login assistance, see Knowledge Base NDC Resources.)

Seats are also supported in the NDC Instant Pay workflow by sending seat map and seat book requests after adding travelers.

Each box in the diagram represents one API call in the workflow.