Ancillary Workflow

The diagram below illustrates the ancillary workflow to add ancillaries to an existing reservation, or during ticketing. Adding ancillaries is not supported in the initial booking session.

Payments and EMDs for Seats and Ancillaries

Sending payment and issuing an EMD in the same workbench as shopping and booking is supported only for specific NDC carriers. For other NDC carriers and all GDS carriers, you must commit the booking workbench to confirm the booking, and then send payment and issue the EMD in a separate workbench. For ancillary payment requirements by NDC carrier, see NDC capabilities by airline through JSON API in the Travelport Knowledge Base. (If you need login assistance, see Knowledge Base NDC Resources.)

Each box in the diagram represents one API call in the workflow.

Related Content: Ancillary and EMD Guide