GDS Ticket Void API Reference

Put	ticket/tickets/updatestatus/{ticketID} Send the ticket number in {ticketID}. Base path: Pre-production https://api.pp.travelport.com/11/air/ Production https://api.travelport.com/11/air/

Use the Ticket Void API to void a single GDS ticket. Not supported for NDC, see NDC Modify, Cancel, and Exchange Guide for NDC.

Generally a ticket can be voided only within the same day it was issued. See Air Modify, Cancel, Exchange & Refund Guide for limitations.

Canceling a GDS itinerary outside the void period is not supported at this time. GDS refund functionality is under development.

AirTicketing 22.11.18 and later takes into account tickets issued past midnight and on weekends and holidays in determining the allowable void period. Supported only for ARC users, not BSP.

To cancel a reservation that has not been ticketed, see the GDS Reservation Cancel API reference.

Request

Also see Authorization and Common Headers.

TicketVoid requires a PUT request with the ticket number.

There are no query parameters. Send an empty TicketQueryUpdateTicket object in the payload per below.

Show Request Body Table

Object	Description	Required/Optional
TicketQueryUpdateTicket	Empty object.	Required

Response

The TicketVoid response returns a result status.

Show Response Body Table

Object	Description
TicketIdResponse	Top level object for response. Includes Result. May include SettlementAuthorizationCode.
Result	Returns the status of the void request. Key value pair: status: Returns a value of Complete if the ticket was successfully voided. If the ticket was not voided, an error message specific to the failure reason is returned.
SettlementAuthorizationCode	Returned if provided by the carrier.

Object

Description

TicketIdResponse

Top level object for response.

Includes Result. May include SettlementAuthorizationCode.

Result

Returns the status of the void request. Key value pair:

status: Returns a value of Complete if the ticket was successfully voided. If the ticket was not voided, an error message specific to the failure reason is returned.

SettlementAuthorizationCode

Returned if provided by the carrier.

Example Request

Show Example Request

{
  "TicketQueryUpdateTicket" : {
   
  }
}

Example Response

The example below shows a ticket void response with a status of Complete. A settlement authorization code may or may not be returned.

Show Example TicketVoid Response

{
    "TicketIdResponse": {
        "Result": {
            "status": "Complete"
        },
        "SettlementAuthorizationCode": "125ZBHKCZD3S3"
    }
}