Queue Placement API Reference

POST

queue/queue

Base path:

Pre-production https://api.pp.travelport.net/11/air/

Production https://api.travelport.net/11/air/

Travelport has updated all JSON API authentication and authorization endpoints. Previous endpoints are scheduled for deprecation 5 Dec 2025 for pre-production and 30 Jan 2026 for production. You must migrate to the endpoints above before those dates or transactions in those environments will fail. See Endpoint Migration for details.

Related Content: Ticketing Guide, Queue List, Queue Remove

Prior to ticketing, you can add queue placement information to a booking. This adds a specific agency queue to the reservation so that any additional action can be managed as necessary. Queue placement is optional after booking and before ticketing.

Each Travelport PCC has a set of numbered queues. Queues provide the ability to place a booking into an area that allows you to manage, sort, and store booking files, messages from vendors, and manage workflow. Queue management distributes messages from vendors and customers to the specified queues for action.

The JSON Queue Placement API is one of two ways to specify a queue for a booking. Alternately, you can send an optional payload to specify a queue at booking at Workbench Commit.

Request

As part of the request requirements, also see Authentication and Common Air Headers.

Query Parameters

None.

Request Body

Show Request Body Table

Object	Description	Required/Optional
AgencyQueueSummary	Top level object for request.	Required
ReservationIdentifier	Top level object.	Required
value	Locator code of the reservation to add to the queue.	Required
Queue	Queue details. Multiple instances of Queue can be sent. Each instance of Queue is one individual queue.	Required
value	Queue number. For single digit queues, always send with a leading zero, as in 01, 05, 09, etc.	Required
category	Customer-defined category within a queue. For single digit categories, always send with a leading zero, as in 01, 05, 09, etc.	Optional
dateOffset	Numeric value for a date range.	Optional
date	Date and time for a specific customer-defined action within that queue.	Optional
pccOverride	PCC to override the agency default PCC for that queue.	Optional

Response

Show Response Body Table

Object	Description
BaseResponse	Top level object.
Result	Top level object.
status	Status of queue placement.

Example Request

Show Example Request

{
    "AgencyQueue": {
        "ReservationIdentifier": {
            "value": "6Q04QC"
        },
        "Queue": [
            {
                "pccOverride": "79JP",
                "value": "67"
            }
        ]
    }
}

Example Response

Show Example Response

{
    "BaseResponse": {
        "Result": {
            "status": "Complete"
        }
    }
}