EMD Refund & Void API Reference

Put

emds/{EMDNumber}

Base path:

Pre-production https://api.pp.travelport.net/11/air/

Production https://api.travelport.net/11/air/

Travelport has updated all JSON API authentication and authorization endpoints. Previous endpoints are scheduled for deprecation 5 Dec 2025 for pre-production and 30 Jan 2026 for production. You must migrate to the endpoints above before those dates or transactions in those environments will fail. See Endpoint Migration for details.

Related Content: Ancillary and EMD Guide, EMD Display API Reference

Void an EMD to cancel it. You can also use EMD void with the GDS exchange APIs to refund an EMD back to the original FOP. See the Exchange, Refund, and Void Guide.

EMD Void not supported for NDC.

Request

As part of the request requirements, also see Authentication and Common Air Headers.

Query Parameters

None.

Request Body

Object

Description

Required/Optional

EMDQueryUpdateEMD

Empty top level object.

Required

status

Supported values:

  • REFUND: Refunds the EMD to the original FOP. Issue the EMD first as part of the ticketing or exchange ticketing process, then use REFUND to refund the money to the original FOP.

  • VOID: Forfeits any residual value. Use VOID if an EMD was issued but needs to be voided (for example, if a mistake was made).

Required

Response

Object

Description

EMDListResponse

Empty top level object.

Result

Returns messages about transaction.

Key value pair:

status: Status of transaction.

Example Request

The message payload sends a blank EMDQueryUpdateEMD object. 

{
  "EMDQueryUpdateEMD" : {
   
  }
}

Example Response

The EMD void returns the following response when successful.

{
  "EMDListResponse": {
    "Result": {
      "status": "Complete"
    }
  }
}

When a voided EMD is retrieved using the EMD Display request, the EMDSegment/Status is Void, per the example below.

...
    "EMDSegment": [
     {
      "EMDDescription": {
       "code": "A",
       "subCode": "0B5",
       "codeContext": "IATA",
       "value": "Air transportation"
      },
      "Amount": {
       "CurrencyCode": {
        "value": "AUD"
       },
       "Total": 26.36
      },
      "Status": "Void",
      "PresentTo": "VA/VIRGIN AUSTRALIA INTERNATIONAL",
      "PresentAt": "MEL/MELBOURNE"
     }
    ],
...