Overview of Setting Up CCR Accounts

You need to set up CCR accounts before you can reconcile credit card transactions with GlobalWare transactions.

A CCR account is a customer account that charges on credit card and that you want to reconcile. A CCR account record consists of the customer account or accounts and the credit card numbers its clients use.

Setting Up Customer Accounts

Usually, a CCR account corresponds to a customer account. For example, if you have set up a customer account for the company Computer Sales, you would set up a CCR account for Computer Sales. In the case of a single customer account, it is recommended that you use the same code for the CCR account and the customer account.

However, you might have set up several customer accounts for one company. For example, you might have set up separate customer account IDs for each department of Computer Sales: COMMKT, COMADM, COMDEV, and COMACT. When you set up Computer Sales' CCR account, enter each individual customer account (COMMKT, COMADM, and so forth).

For instructions on setting up customer accounts, see Adding CCR Accounts.

Setting Up Credit Card Accounts

Set up credit card accounts to correspond with the information on the credit card company files. The way you set up your credit card accounts determines how Credit Card Reconciliation processes credit card numbers.

Generally, you can set up the credit card account for the CCR account with asterisk (*) as the credit card number. GlobalWare will import all invoices for the account or accounts with that credit card company code, and all records from the file.

There are some situations where you might not want to do this. You can have an account for which you only reconcile certain numbers or series of numbers, but not others. In this case, specify the entire credit card number or enough of the number with an asterisk to get only those transactions that you want.

Or, you might want to, for one account, reconcile and report different credit card numbers or series of numbers separately. In this case, set up a credit card account for the CCR account for each number or series that you want to reconcile and report separately.

Diners Club transactions can interface from the GDSs with CA as the credit card company code (because Diners Club is handled by MasterCard and Diners Club numbers start with 5528). If this happens, set up Diners Club credit cards with at least four digits (for example, 5528*). For Diners Club reconciliation, GlobalWare will read invoices with either DC5528… or CA5528… as the credit card company and store them with DC in CCR.

Visa transactions can interface from the GDSs with VI or BA as the credit card company code. For Visa reconciliation, GlobalWare will read invoices with either and store them with VI in CCR.

For instructions on setting up credit card accounts, see Adding CCR Accounts.

Handling Existing Customers

If you start reconciling credit cards for an existing customer account (that has invoices in GlobalWare preceding the first billing period that you are going to reconcile), you must run the Startup function. This marks older invoices so that they will not be imported into CCR (because otherwise they would never reconcile).

For more information, see CCR Startup.