Special Considerations – Commission Checks (Overview)
This section explains how to handle commission checks received for tracking items (for example, hotel bookings) and commission checks received for plastic invoice items (for example, a cruise charged to the customer’s credit card).
If there are a large number of items on the remittance advice from the provider it is unlikely that the items they are paying will all be on the application screen. Agents call hotels on the phone and forget to enter it in the system, or for some other reason they pay items you do not have in your system.