Hotel Error Messages

The following is a list of all Hotel error messages that are returned from the CRS.

Additionally, view the following for additional hotel information:

 

Error number Host Error

000

UNDEFINED HOTEL ERROR

001

INVALID CITY/AIRPORT CODE
006 INVALID PSEUDO CITY

019

INVALID CHAIN CODE

024

ONLY ONE OCCURRENCE OF QUALIFIER ALLOWED

035

INVALID NEED CITY CODE/REF PT

037

CHECK FORMAT

038

INVALID FORMAT FOR AAA RATING SEARCH

039

INVALID FORMAT FOR AAA RATING SEARCH - USE /AAA# OR /AAA#-#

040

INVALID FORMAT FOR POSTAL CODE SEARCH

041

ONLY ONE AAA SEARCH ALLOWED IN ENTRY

042

ONLY ONE POSTAL CODE SEARCH ALLOWED IN ENTRY

043

DISTANCE/DIRECTION QUALIFIER NOT ALLOWED WITH POSTAL CODE
044 TRANSPORTATION QUALIFIER NOT ALLOWED WITH POSTAL CODE
045 REFERENCE POINT NOT ALLOWED WITH POSTAL CODE
046 MVS MESSAGE
047 MVS MESSAGE
048 MVS MESSAGE

049

MVS MESSAGE
050 PROPERTY NUMBER NOT ALLOWED WITH POSTAL CODE
051 POSTAL CODE SEARCH NOT ALLOWED WITH FILL-IN FORMAT

052

AAA SEARCH NOT ALLOWED WITH FILL-IN FORMAT
053 POSTAL CODE SEARCH NOT ALLOWED WITH TRAVELSCREEN PREFERENCES
054 AAA SEARCH NOT ALLOWED WITH TRAVELSCREEN PREFERENCES

055

POSTAL CODE SEARCH NOT ALLOWED
056 AAA SEARCH NOT ALLOWED
067 INVALID- DUPLICATE PROPERTIES REQUESTED
075 INVALID NUMBER OF QUALIFIER ITEMS
076 INVALID QUALIFIER
077 INVALID-MAXIMUM 8 AMENITY CODES
078 INVALID-MAXIMUM 6 ROOM TYPE CODES
079 INVALID-MAXIMUM 8 RATE CODES
080 INVALID-MAXIMUM 6 CHAIN CODES
081 INVALID-MAXIMUM 3 RATE ACCESS CODES
082 INVALID-MAXIMUM 8 PROPERTY TYPES
083 NON NUMERIC VALUE ENCOUNTERED
084 INVALID-ARRIVAL DATE IN THE PAST
085 INVALID-OUT DATE IN THE PAST
086 ARRIVAL DATE BEYOND 331 DAYS INTO FUTURE
087 CHECK OUT DATE BEYOND 332 DAYS INTO FUTURE
089 INVALID-CHECK OUT DATE BEFORE ARRIVAL DATE
090 CHECK NUMBER OF NIGHTS
091 INVALID-MAXIMUM 8 TRANSPORTATION CODES
092 INVALID-RATE ACCESS CODE
153 REDISPLAY HOA*R AND RETRY HOC / HOV
154 INSIDE AVAILABILITY TEMPORARILY UNAVAILABLE
155 INVALID NUMBER OF QUALIFIERS
156 NO ACTIVE INSIDE AVAILABILITY DISPLAY
157 INVALID LINE REFERENCE NUMBER
158 NO ACTIVE HOV DISPLAY
159 NO RESPONSE FROM VENDOR
160 VENDOR RESPONSE ERROR
161 INSIDE AVAILABILITY PROCESSING ERROR
162 DISPLAY AVAILABILITY AND VERIFY PROPERTY TO BE SOLD-HOA*PD
163 INVALID INSIDE AVAILABILITY SELL FROM HOVS ENTRY
164 INVALID CRS IDENTIFIER FOUND IN ENTRY
165 INVALID - /AGT CANCEL NOT ALLOWED - USE MODIFY
166 NO ACTIVE HOV OR HOC DISPLAY
167 SELL FROM HOA OR HOC
168 NO ACTIVE HOC DISPLAY
169 INVALID ROOM TYPE / BOOKING CODE
170 CHECK SEGMENT NUMBER
171 FUNCTION NOT SUPPORTED FOR THIS VENDOR
172 HOTEL NO LONGER FOUND ON DATABASE
173 SYSTEM UNAVAILABLE/DATABASE ERROR - CONTACT SYSTEMS
174 INVALID DATE RANGE
175 INACTIVE CHAIN CODE
176 BOOKING CODE IS NOT STORED ON ROOMMASTER
200 LNKS
201 LINKS ERROR - PROCESSING ERROR
202 LINKS ERROR - VENDOR ERROR
203 LINKS ERROR - NO RESPONSE
204 LINKS ERROR - UNKNOWN RESPONSE
205 RMS
206 ROOMMASTER TEMPORARILY UNAVAILABLE
207 ROOMASTER PROCESSING ERROR
208 UNKNOWN ROOMMASTER RESPONSE
209 ERROR- NON INSIDE AVAILABILITY VENDOR OR LINKS ERROR
210 SYSTEM ERROR OCCURRED
211 UNSUCCESSFUL LINK SELL- MSG FROM LINK VENDOR
212 UNSUCCESSFUL MVS SELL
213 INVALID - ITINERARY DOES NOT EXIST
214 INVALID - CHECK SEGMENT NUMBER
215 UNABLE TO RETRIEVE SEGMENT TO BE MODIFIED
216 SEGMENT NOT ACTIVE
217 INVALID - DATE MODIFICATION
218 INVALID - ROOM MODIFICATION
219 OPTIONAL DATA MODIFICATION ERROR
220 INVALID - NO ADDRESS IN AAA
221 INVALID CORPORATE DISCOUNT/RATE ACCESS
300 INVALID - ARRIVAL DATE
301 INVALID - DEPARTURE DATE
302 INVALID - NUMBER OF NIGHTS
303 INVALID - NUMBER OF PERSONS
304 INVALID - CITY CODE
305 INVALID - REFERENCE POINT
306 INVALID - ROOMMASTER PROPERTY NUMBER
307 INVALID - ROOMMASTER PROPERTY NUMBER 1
308 INVALID - ROOMMASTER PROPERTY NUMBER 2
309 INVALID - ROOMMASTER PROPERTY NUMBER 3
310 INVALID - ROOMMASTER PROPERTY NUMBER 4
311 INVALID - NO RELAX INDICATOR
312 INVALID - NUMBER SLOTS
313 INVALID - MORE INDICATOR
314 INVALID - TOTAL NUMBER OF PROPERTIES RETURNED
315 INVALID - START DATA BASE KEY
316 INVALID - END DATA BASE KEY
317 INVALID - PRPIX DATA BASE KEY
318 INVALID - BIT MAP
319 INVALID - CITY CODE REFERENCE MATCH
320 INVALID - SLOTS DATA
321 INVALID - CHAIN CODE
322 INVALID - KEYWORD 1
323 INVALID - KEYWORD 2
324 INVALID - KEYWORD 3
325 INVALID - MENU SWITCH
326 INVALID - NEXT KEYWORD TO PROCESS
327 INVALID - DBKEY
328 INVALID - MVS OCCURRENCE
329 INVALID - MVS TEXT TYPE
330 INVALID - KEYWORD STATUS
331 INVALID - NUMBER OF ITEMS RETURNED
332 INVALID - NUMBER OF EXTRA ADULTS
333 INVALID - NUMBER OF EXTRA CHILDREN
334 INVALID - NUMBER OF CRIBS
335 INVALID - NUMBER OF ROLLAWAY ADULT
336 INVALID - NUMBER OF ROLLAWAY CHILD
337 INVALID - RULE TEXT INDICATOR
338 INVALID - SELL SOURCE
339 INVALID - LINK SELL INDICATOR
340 INVALID - SEGMENT NUMBER
341 INVALID - NUMBER OF OPTIONAL FIELDS
342 INVALID - RATE AMOUNT
343 INVALID - ROOMMASTER ONLY INDICATOR
344 INVALID - SUBSCRIPT
345 INVALID - REQUEST INDICATOR
346 INVALID - TITLE INDICATOR
347 INVALID - GET MORE NOT ALLOWED
348 INVALID REQUEST TYPE
349 NAME FIELD REQUIRED
350 OPTIONAL DATA EXCEEDS MAXIMUM SIZE
351 ERROR ADDING THE BAS TO THE AAA
352 PROPERTY NOT AVAILABLE
353 ERROR CANCELLING BAS FROM THE AAA
354 ROOMS NOT AVAILABLE
355 INVALID - NUMBER OF ROOMS
356 INVALID - NEED RATE CODE
357 INVALID - CREDIT CARD
358 INVALID - OPTIONAL DATA EXCEEDS MAXIMUM
359 INVALID - ROOM LOCATION
360 INVALID - MEAL PLAN CODE
361 INVALID - FIRST NAME REQUIRED
362 INVALID - LENGTH ERROR OPTIONAL DATA FIELD
363 INVALID - RT DATA
364 INVALID - NL MUST BE AT LEAST 2 CHARACTERS
365 INVALID - OPTIONAL FIELD ID (See 366 and 367)
366 THOMAS COOKE RATE CODE PROCESSING ERROR
368 INVALID - CARD NUMBER
369 SPECTRUM ADVERTISER INFORMATION NOT AVAILABLE
370 UNMATCHED -
371 NEED RATE ACCESS CODE OR COMPANY NAME
372 CHECK FORMAT - INVALID CHARACTERS
373 RESTRICTED
374 INVALID REQUEST TYPE - TRAVEL SCREEN ONLY VERSION
375 INVALID CURRENCY CODE
376 RATE RANGE AND CURRENCY CODE NOT VALID TOGETHER
377 SELECTED CURRENCY NOT ALLOWED IN AC-
378 INVALID TDS GET MORE TOKEN
379 DATA TRANSLATION ERROR-INBOUND
380 DATA TRANSLATION ERROR-OUTBOUND (see 381 - 387)
381 INVALID TDS DATA- CHAIN CODE
382 INVALID TDS DATA - PROPERTY NUMBER
383 INVALID TDS DATA - CD NUMBER
384 INVALID TDS DATA - FG NUMBER
385 INVALID TDS DATA - MULTILEVEL RATE CODE
386 INVALID TDS DATA - RATE CATEGORY
387 INVALID TDS DATA - OTHER
388 LINK TEMP UNAVAILABLE FOR WEBHTL-RETRY REQUEST
389 LINK TEMP UNAVAILABLE FOR WEBHTL-RETRY REQUEST
390 ACCESS FOR WEBHTL RATES NOT AUTHORIZED FOR PSEUDO
391 WEBHTL - PROCESSING ERROR
392 WEBHTL - CREDIT CARD NOT PROCESSED-REASON UNKNOWN
393 WEBHTL - CREDIT CARD REJECTED-INVALID EMAIL ADDR
394 WEBHTL - CCID ERROR PROCESSING CREDIT CARD INFO
395 WEBHTL - COUNTRY NOT ACCEPTED-BILLING ADDRESS
396 WEBHTL - INVALID CREDIT CARD NUMBER
397 WEBHTL - INVALID EXPIRATION DATE
398 WEBHTL - INVALID CREDIT CARD TYPE
399 WEBHTL - INVALID ZIP/POSTAL CODE
400 WEBHTL - TRANSACTION DECLINED CONTACT CREDIT CARD CO
401 WEBHTL - CHECK BILLING ADDRESS
402 WEBHTL - CC BILLING ADDRESS OR NAME NOT MATCHED
403 WEBHTL - INVALID CARD HOLDER NAME
404 WEBHTL - INVALID DATE
405 WEBHTL - PROPERTY NOT AVAILABLE
406 WEBHTL - INVALID EXTRA CHARGE ITEM
407 WEBHTL - UNABLE TO PROCESS NET PAYMENT DETAILS
408 WEBHTL - PROCESSING ERROR - SERVER
409 /G-DPST NOT ALLOWED FOR WEBHTL
410 /G-AGT NOT ALLOWED FOR WEBHTL
411 BILLING ADDRESS REQUIRED /BA-
412 ONLY /G,/BA,/CN,/CS MODIFIABLE FOR WEBHTL RATES (see 413 - 418)
413 YOU HAVE JUST TURNED THE HOC WEBHTL RATE FILTER ON
414 YOU HAVE JUST TURNED THE HOC WEBHTL RATE FILTER OFF
415 YOU HAVE JUST TURNED THE CMR SNAP DUMPS ON
416 YOU HAVE JUST TURNED THE CMR SNAP DUMPS OFF
417 YOU HAVE JUST TURNED THE ET-2 SNAP DUMPS ON
418 YOU HAVE JUST TURNED THE ET-2 SNAP DUMPS OFF
419 MODIFICATION ALLOWED FOR UNDEFINED INDICATOR
420 WEBHTL - CREDIT CARD TYPE NOT ACCEPTED
421 WEBHTL - CREDIT CARD NOT AUTHORIZED FOR USER
422 YOU HAVE JUST TURNED THE CANCEL SNAP DUMPS ON
423 YOU HAVE JUST TURNED THE CANCEL SNAP DUMPS OFF
424 WEBHTL - NEED CREDIT CARD INFORMATION
425 INVALID STATE CODE - MUST BE TWO CHARACTERS
426 CHECK FORMAT - INVALID BEDDING TYPE
427 CHECK FORMAT - INVALID NUMBER OF CHILDREN
428 CHECK FORMAT - MAXIMUM 5 CHILDREN ARE ALLOWED
429 CHECK FORMAT - CHILDREN AND ADULT COUNG MORE THAN 9
430 CHECK FORMAT - AGES CAN BE ENTERED ONLY WITH CHILDREN
431 CHECK FORMAT - INVALID CHILD AGES
432 INVALID - FIELD NOT PRESENT IN SEGMENT
433 INVALID - DEPOSITED GUARANTEE CANNOT BE DELETED
434 INVALID - CN NOT APPLICABLE FOR NON WEBHTL OR NON HLR2
435 INVALID - BA NOT APPLICABLE FOR NON WEBHTL OR NON HLR2
436 INVALID - COMBINE DUPLICATE OPTIONAL FIELDS
437 INVALID - CHILD AGES NOT ALLOWED FOR NON HLR2 VENDORS
438 NEED PNR NAME (LINK MESSAGE)
439 FORMAT - ONLY ONE MASTER CODE ALLOWED
440 NO OTHER MULTILEVEL CODES ALLOWED WITH A MASTER CODE
441 NUMBER OF CHILDREN ALREADY REQUESTED
443 INPUT NOT SUPPORTED BY VENDOR -MUST CHANGE CHILD INFO SEPARATELY
512 SYSTEM ERROR OCCURRED
600 REQUEST HOC FOR RATES
601 NOT AVAILABLE FOR DATES REQUESTED
602 NOT AVAILABLE
603 CLOSED TO ARRIVAL ON DATE REQUESTED
604 MINIMUM LENGTH OF STAY REQUIRED
605 MAXIMUM LENGTH OF STAY EXCEEDED
606 NOT AVAILABLE – CHECK HOC FOR ALTERNATE PROPERTY
620 VENDOR RESPONSE ERROR
621 NO RULES INFORMATION FOR BOOKING CODE/DATE REQUESTED