Modifying a Hotel Room Type
This function allows several types of room data to be modified, including:
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The number of hotel rooms.
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The number of travelers.
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The booking code (BIC)
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The room type.
For example, when the hotel reservation was first made, only a standard room with a double bed was available, but now the traveler can book a deluxe room with a king bed.
The room can be modified without canceling and rebooking the entire hotel segment, if certain conditions are met. However, some vendors require rebooking when any change is made to the reservation.
Request
The PNR/BF that was used to book the original hotel segment must be retrieved be the hotel dates can be changed. The PNRBFManagement_# can be used to retrieve the PNR/BF. GWS customers can also use Itinerary eBL to retrieve a PNR/BF.
The request requires the segment number, based on the order of all segments
in the PNR/BF, and the new or modified data in PNRBFManagement_#. The
number of travelers, new Booking Indicator Code (room rate), and other
rate information are included in the <HtlModifyDeleteMods> element.
Other changes to the room type, such as additional beds or cribs, or meal
indicators are included in
An end transact is also required to commit the changes to the CRS.
Response
The response includes the standard booking response with the confirmation number. If the change in room type results in a change in room rates, the initial hotel reservation is cancelled and rebooked with a new confirmation number.
Recommended Use
When a traveler wants to cancel a hotel booking, or if cancellation is programmatically required to modify a hotel segment.
Technical Overview
Associated Transactions
For more information about the functionality of this task, see the latest version of the PNRBFManagement transaction: In the TOC, select XML Select Service > Transactions > PNRBFManagement_#. This transaction is also used to create PNRs/BFs, and to sell hotel segments.